Royal Bakers And Restaurant , SN JN — Restaurant in Kerala

Poor service by the lady waitress over there . I was asked to get up from the chair very impolitely . It was two ladies sitting there and I as a lady sat there as there were no vacant seats available . I had to get up . I had to go behind this lady waitress many times asking her about fruit salad . Waitress was not looking at the face and it was not crowded for her to be busy .Later the male waiter explained it is because one more person of that group wanted to sit . Waitress could have politely explained this than rudely behaving . I don’t mind getting up and standing but the way they say and behave especially when we ask about possibility of fruits for patients has to change . I am a bystander for my relative in a hospital . There are other bakeries and juice counters also near by in the same area. When I asked the waitress can you please let me know what all fruits are in fruit salad and it is for the patient in hospital. She rudely said I don’t know. Such impolite service .. Only one another waiter was good enough in tackling the mess this lady waiter created by politely handling it. Cashier did not say any response to what I explained . Finally I found a icecream shake for the patient as parcel instead of Royal fruit salad I ordered charged...

Extremely Disappointed

Our experience with ordering a birthday cake from this bakery in S.N Junction, Thripunithura was extremely disappointing. We paid for the cake and brought it home on the due date, but upon opening it for the celebration, we were dismayed by the very bad and negligent writings of the essential "HAPPY BIRTHDAY" message. The first line of the sentence was incomprehensible, and it left us as customers feeling upset and dissatisfied with the careless handling of the cake writings.

We directly informed the bakery team about our concerns, but they did not handle the matter in a way that addressed their negligence. Their response was simply, "This was done by a staff here," showing a lack of concern for our experience and providing no satisfactory closure to our concerns.

As a result of this incident, we have decided to no longer order any kind of cakes or cakery items from this...

Rating: 3/5 stars

I recently visited Royal bakers and ordered the Beef Biriyani, which was priced at ₹180. Unfortunately, the dish failed to meet my expectations.

The biriyani lacked flavor and authenticity, tasting more like separate rice and beef curry rather than a harmonious blend. The beef pieces were scarce, leaving me wanting more.

For the price point, I expected a richer, more satisfying experience. needs to improve the quality and taste of their Beef Biriyani to justify the cost.

Suggestions for improvement:

Increase the quantity of beef pieces Enhance the flavor profile to create a cohesive biriyani taste Rebalance the...