Balaram Mullick And Radharaman Mullick - Santoshpur — Restaurant in Kolkata

Extremely uncomfortable and messed up service received. When we went there yesterday, the staff were upset about something and they kept shouting with each other without paying proper attention to the order.

Firstly that is a very uncomfortable experience to face when the staff lacks professionalism to stop raging in front of customers.

Secondly they messed up our orders because they were busy gossiping about the above mentioned issue that was bothering them. We ordered vegetable chops with sweets in one package and paneer chops with dhokla in another. However they swapped the vegetable chops and paneer chops and we ended up delivering the wrong products to two different families.

Lastly when I asked for the bill, the staff clearly expressed discontent with their expression and didn't even write down the proper quantities and amount of the products we bought, on the bill and just wrote the bill amount.

I highly recommend not...

I have bought three veg chop and three malai chop from your Trikon Park, Santoshpur shop. All sweets have smell of preservative. Somehow I asked my son to have it thinking he is wrong. But when I tasted I found the same preservative smell and went to shop to show them but they denied any such smell. I tasted another malai chop which was ok. That means this shop mixed up old and new products and sell old products to me. Disgusting experience with Balaram. Will not recommend any of my known person to buy it. Please resolve this issue to maintain your Goodwill.

This shop is not one of the Balaram's shop. This shop is...

The sweets are fresh and delightful.This is not the first time I bought sweets of this brand but it was my first visit to the new branch at Santoshpur. The staff's behaviour is very bad as they were much busy watching live cricket rather than attending the customer.Specifically to say about the behaviour of the cashier , he has only one thing to say " I don't have any change!" . Somehow I had my Paytm enabled otherwise I would have to leave the store empty handed. It's a competitive world ,.so care must be taken so that customers don't leave...