Very very bad customer service. At the Naktala outlet, we had asked them to send us a cake with a message written on top, there was no msg and the staff Arijit Saha was so rude he refused to refund the cake or send someone to write msg on the cake even though we live 10 mins from the bakery. He asked us to drop the cake if were not satisfied with it and refused to take any action. BEWARE, they cheat you out...
ย ย ย Read moreThe experience at Naktala takeaway was very poor. Even though I was the only customer in the shop and purchasing stuff worth for six people, the customer representative, the only one, was objecting to give 6 throwaway wooden spoons. Apparently it is too much for them. ๐คฃHe eventually gave, reluctantly. One star for the experience which can make any...
ย ย ย Read moreOrdered Black forest pastry and Rainbow pastry ๐ from this outlet. Thought that it has multiple outlets in Kolkata & it would be really good. But, Black forest pastry tasted below average. Only the Rainbow pastry was good. Not a good experience ๐ hope the other bakery products would be better. Until...
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