WOW China — Restaurant in Kolkata

While the overall experience at this establishment was decent, there are areas that need immediate attention. First and foremost, the staff taking orders need to be more attentive, as a wrong order was served, and the bill required correction. This reflects poorly on the management's commitment to accuracy. Additionally, the tables were not cleaned thoroughly after previous customers, leaving visible food bits—a hygiene concern that should be addressed promptly. Another significant issue was the mismatch between the printed/online menu prices and the billed amount. This either indicates outdated menus or manual billing errors, both of which hinder transparency and customer trust. Ensuring accurate pricing through regular menu updates or automated billing is essential.

On the positive side, the food quality was commendable. The chicken thukpa was exceptionally delicious and is a must-try, while the cheese chicken momos and chicken wings were equally enjoyable. The restaurant's aesthetics were appealing, and the calm, noiseless ambiance in the evening added to the dining experience. Tables were adequately stocked with disposable cutlery and tissue paper, which was a thoughtful touch. Lastly, the washroom was clean and hygienic, demonstrating attention to customer comfort.

In conclusion, while the food and ambiance were noteworthy, addressing the mentioned issues is crucial to improving the overall experience and maintaining customer...

After a quick visit to the Baghajatin outlet for dine in this is my review - ➡️ Good place for family/ friends/ couples ➡️ Affordable price ➡️ Good decor, hospitality, food and ambiance Food items we had 👉🏼 🔸Chilli cheese mushroom - this is a nice starter ( but my expectations were little higher ) they added too much sauce mixture and the gravy was out of proportion. If you're taking it make sure you tell them less gravy. 🔸 Chicken wrapped prawn - Good starter, good portion and tasted good too, only demerit would be that they added the same gravy mixture to this dish making it taste same as the mushrooms. 🔸 Chicken Khao Suey - this was genuinely well cooked and came in a good portion served along with its accompaniments ( so that one can choose to include whatever they like peanuts , corriander , lemon etc ) Overall this is a nice place to hangout with friends, the staff here too is very helpful...

First and foremost the food taste is quite horrible. Quantity was good but couldn’t finish because of the taste. Secondly the staff is highly underskilled. They’re sweet but they have no clue of billing! They first said they can’t add the water bottles in the same bill so they are giving me separate bill for the food which was 2554. Then when it came to the water bill they’re giving me another amount of 1168 because they forgot to add some items. They had to call someone to figure out how to take payments on credit card. I had the most horrible experience. Would strongly suggest people to think of twice before going here unless you’ve all the time in the world and no taste in food.

Also even if you dine in they can’t provide proper cutlery and plates and would only provide small paper boxes.

Also the ac doesn’t work well.

Never...