Coco Tree — Restaurant in Madhya Pradesh

We gave our sons party at cocotree. it was horrible experience from start to finish.our time slot was from 7pm to 10pm.When we reached the venue everything was a mess as a earlier party was ending.We had to constantly push the owners to get the place cleaned.We were promised balloon decorations which was started only when we pushed the owners infront of us only. We had to constantly push owners for starter's. Even when starter's came after long wait their was no one to serve. We had to constantly push for Services.We later came to know their was one more party even when they had no staff to manage even single party. Owner was least interested in improving quality of services rather she was busy in attending walk in customer's so that don't missout on them even when it was already over crowded inside. Now came the biggest surprise that owner said to me that everyone who entered the restaurant for party will be counted even if they don't stay for the party or don't eat. They meticulously tagged and changed infants who even didn't left mummi's lap,forget about entering playzone. They even tagged charged children over 10 year's who just entered the playzone to wish my kid happy birthday. During dinner also i had to constantly push them for services due their poor service. yes i agree that we informed approx 40 adults but our total at the end was 56. but their services was poor since beginning. At end when we complained about all this mismanagement Instead of apologising for poor services the owners threatened us about their contracts with big politicans and goons.We had to pay each and every penny even after such poor service. i warn you that these girls become polite and innocent when you go for intial booking but they show their true colours in the...

Our experience with this place was extremely bad.Sevices were very poor. Owner was more interested in entertaining walk in customers even though they were not able manage our party property.Starters and main course food was taking too long to come. I as host was more busy in manaing all these things rather than enjoying with my guests.Staff was really short and nobody was their to serve starters and food. They charged me twice for many kids as they were first counted as they entered playzone and again counted when they used plates to eat which was completely wrong as kids food charges were already included in playzone charges. So be careful while making any booking with...

My sister has booked this place for her daughter’s bday. Playzone was nice but when i went inside i have seen one of the slide’s way was damaged in such a way that if a person will keep foot on that, that will come down. Even my sister who was trying to take a kid with her for slide got her foot on that and nobody was there to help her out.. As far as service is concerned that was also not good. Staff was unable to serve food on time. They were bringing one tray at a time which was unable to serve a bunch of kids at the same time. They said that we want to serve fresh food which is a good thing.. but at the time of serving you should take care of the...