Smoke Hub Barbeque - Madurai — Restaurant in Madurai

This restaurant is on the 6th floor and its entrance is just behind the reliance super market. This restaurant has a valet parking option, but one must make sure the correct turn just after the signal is taken, else one has to take another 1km to the nearest roundabout and come back to the correct place.

As far as I've noticed the restaurant is having 50% off on dine in on almost all the days except on Sundays. The cost for both veg and non veg is the same.

Once we enter the restaurant we are offered a reserved seat followed by a welcome drink and Pani Puri plate. After this process we get the starters served to the table along with barbeques. Later we briefed about the main course which were mostly self serve type, and there was a live kitchen where there seemed to have only quite limited stuff like dosa, roti, pasta and a few more. Coming to the deserts part, there are close to 6-10 items placed and there is a counter where they prepare roll ice cream of our choice. There is also a mocktail counter which is additionally charged.

There is a dedicated play area for the kids, and similarly for the adults they have VR experience (around 2-3 mins per person and more if it is not crowded).

The taste of the food was okayyish but the quantity (unlimited) is worth the cost paid. Similarly one thing I noticed was the plates were not well cleaned, so one has to take a tissue and wipe it hard to make sure it looks clean.

On a whole this restaurant can be tried once or for the ones who ever feel really hungry and are ready to eat anything/everything at low cost. This is a restaurant which will best suit the office parties, birthday parties and friends meetups (because they have a huge dine-in place which can occupy at least 100-150...

You can't go to enjoy food. Huge place and they are spoiling a better business opportunity with such bad taste of food and service. Starters, main course, desserts, service everything has a problem. Starters: chicken and fish was good but no salt in the prawn and my side of the barbecue table was not getting enough heat. Too much sweet in honey chicken. In live counter duck was good but pizza was bad Main course: requested for naan and they brought a few cold pieces. My teammate tasted chicken fried chicken and kept aside after first try said very bad. Fish curry was not good. Even the curd rice was bad. Desserts: few cake items were very dry, felt like they kept it outside Vanilla ice cream was average and jamun was good. But for the first time in my life I hated butterscotch and didn't finish it. Said no ice for the mock tail drinks Service: not sure why they want to restrict the dining for 2 hours ( 1 hour barbeque 1 hour main course), they try to take our barbeque pan after 1 hour and saying it is the policy. In between they delayed saying barbeque is not getting heat enough so after mentioning this they left the barbecue for some more time. Atmosphere: huge place, personally I didn't like the dark paint, you can watch tv. Have a big chair and stage for photoshoot. Trying to copy from other famous barbeque restaurants but not living up to the billing. I thought this my experience but my entire teammates didn't like the food. Better find a...

I'm a customer from chennai who went in late because of heavy rain outside and been inside the restaurant and ordered starters. All the starters were cold, and it was not up to the smoke hub bbq standard, and then I ordered starters they were letting us know that'll they were going close down to the starters and not giving enough starters and I thought of getting a soup and again the soup was cold on the buffet I then told them to make it hot 🔥 & I was surprised most of the dishes on the buffet were cold and then I thought of getting salad the bowls were all empty 😀 I told the staff's of bbq to fill it up but they didn't. I told them I needed more starters. There was a manger who was wearing blue shirt with tie i informed him also. I was hoing to pick up food in the buffet the manager in the blue shirt was showing signal about me that a fat guy is asking something then I thought this is the worst customer service I have ever experienced in my lifetime. I had decided to go for dessert 🍨 they had only butterscotch & strawberry only and the desserts counter was all empty they did not have any thing on the trays. So I asked desserts counter guy to make me a stone icrean I'm astonished as a bbq hotel did not have any kinds of nuts & sauces to serve the customer. As a bbq hotel they need to improve on customer service or they will close down the hotel very...