I had a profoundly disappointing experience on 25th June at Fresh Bake Store on Buddi Lane, Aurangabad, that has completely taken away my trust in your store.
While making a purchase, the cashier initially informed me that the total cost was Rs. 220. However, knowing my items should cost less, I asked him to double-check. He promptly changed the amount to Rs. 210 and used a calculator to show me the breakdown. When I confronted him about the discrepancy, he flat-out denied ever saying Rs. 220 and insisted that I must have misheard. This response was not only unprofessional but also felt dismissive and dishonest.
To add to the frustration, the cashier claimed they did not provide bills when I asked for a bill to verify the total. This lack of transparency and accountability is entirely unacceptable. Customers should have the right to receive a bill for their purchases, both for their records and to ensure that they are not being overcharged.
The experience left me feeling deceived and frustrated. Such practices indicate a severe lack of integrity and professionalism in managing customer transactions. I urge potential customers to be cautious and double-check their totals if they shop here. Given this experience, I do not trust Fresh Bake Store or its staff Overall, this was a bad customer experience, and I cannot recommend this store to anyone who values honesty and...
Ā Ā Ā Read more"Visited Fresh Bake today and was surprised to learn that they don't accept online payments below ā¹100. According to RBI guidelines, merchants are not allowed to impose minimum transaction value requirements for online payments."
RBI Guidelines Reference: As per RBI guidelines, merchants cannot impose a minimum transaction value for digital payments. This is to promote digital transactions and ensure convenience for customers. Fresh Bake's policy may be violating these guidelines, and customers like me might find it inconvenient. Hence tagging RBI governance here to raise the concern. I have the proofs where the shop denied my payment as it was only 70rs. Same was recorded in...
Ā Ā Ā Read moreQuality bakery products. Highly popular in the locality of Roshan Gate, over the time they've updated the list of their offerings along with shop which is quite attractive and can be seen while passing by or driving down in the car. All their products are really good, they also have an everyday offer after 10pm which is buy 2 and get 1 free. You should be lucky enough to have something left behind for you post 10pm at this place. They've multiple branches as well, the newly one opened at the Azad Chowk. (Square) and another one in Buddilane area near Jama...
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