I had a profoundly disappointing experience on 25th June at Fresh Bake Store on Buddi Lane, Aurangabad, that has completely taken away my trust in your store.

While making a purchase, the cashier initially informed me that the total cost was Rs. 220. However, knowing my items should cost less, I asked him to double-check. He promptly changed the amount to Rs. 210 and used a calculator to show me the breakdown. When I confronted him about the discrepancy, he flat-out denied ever saying Rs. 220 and insisted that I must have misheard. This response was not only unprofessional but also felt dismissive and dishonest.

To add to the frustration, the cashier claimed they did not provide bills when I asked for a bill to verify the total. This lack of transparency and accountability is entirely unacceptable. Customers should have the right to receive a bill for their purchases, both for their records and to ensure that they are not being overcharged.

The experience left me feeling deceived and frustrated. Such practices indicate a severe lack of integrity and professionalism in managing customer transactions. I urge potential customers to be cautious and double-check their totals if they shop here. Given this experience, I do not trust Fresh Bake Store or its staff Overall, this was a bad customer experience, and I cannot recommend this store to anyone who values honesty and proper service.