KGN XPRS, Undri — Restaurant in Maharashtra

I would love to share this small story, that evening we had plans to go to #barbequenation, Nibm one as it's close to my place but due to traffic we are 5 mins late, we reached 10:35 pm and the staff denied us entry. Inspite asking him to consider, staff didn't. On our way back home we saw #kgn xprs undri, as I stay 500meters from that place, so we thought to try it. When we entered and asked if it's open, the guy on the counter welcomed us with warm smile. Inspite they were closing they didn't deny to serve. We had great biryani and some chicken starters... Food was good and staff was excellent with great...

Most pathetic staff, I have ever encountered in a restaurant, owner if at all you would like to know the experience I went thru you can contact me, I would prefer to highlight the issue with the franchisor as well, from the past negative reviews I can notice the staff and cook are the reason, and to top it off even after these negative reviews, looks like the owner of this franchise has done much to resolve the matter..hence conclusion is this being my first and last visit, cause reviews ia a waste of time, if at all reviews were important, changes would have been made and replies from the franchise...

Horrible experience of ordering food at this outlet. No ambience, no dining experience, no sense of a customers time and ordering. Pathetic staff and only made to sell Tandoori, what is lying upfront and available for sale. Staff got no ideas to serve other stuff as part of their menu. Chinese menu that I ordered, took 35 mins to only realize noodles need to be boiled and then made to order. Make ur choice! I think you have way better options than this place for better food... am done. Sorry KGN, ur outlet at Undri...