I had a horrendous experience with Bindas Binge, located at Miraroad East. The management is utterly incompetent, and the shop resembles a disorganized warehouse more than a professional cake shop. My son's 2nd birthday was ruined due to their negligence and lack of professionalism.
We ordered a football-shaped cake with a simple black and white football design. Despite their confident assurance during the order, they mentioned they couldn't deliver and we agreed to pick up the cake ourselves. We specifically requested the cake to be ready by 6 PM as the party was starting at 7 PM. However, by 5:30 PM, we hadn't received any communication from them. When we called, they casually mentioned the cake was ready and asked us to come.
Out of curiosity, we asked for a picture of the cake before picking it up, and what we received was shocking. The cake looked nothing like a football; it was a complete disaster. It seemed like they intentionally withheld this information until the last minute, hoping we would accept whatever they presented. We immediately asked for a refund, which they reluctantly provided.
What's worse is their shameless attitude towards the situation. The shopkeeper showed no remorse or concern for the inconvenience caused. To top it off, when we mentioned writing a review, they deleted the picture they had sent on WhatsApp, thinking they could cover up their mistake.
I strongly advise against choosing Bindas Binge for any special occasions. They lack the competent staff and resources to create themed cakes, and their disregard for customer satisfaction is appalling. Save yourself the hassle and disappointment by avoiding this...
Read moreMy experience with Bindas Binge at Miraroad East was nothing short of a nightmare. This so-called cake shop not only lacks basic management skills but also fails miserably in delivering quality products.
For my son's 2nd birthday, we ordered a football-shaped cake with a simple black and white football design. Despite their initial confidence, they informed us at the last moment that they couldn't manage delivery and we reluctantly agreed to pick it up ourselves. We clearly specified that the cake must be ready by 6 PM as our celebration was set to begin at 7 PM. However, at 5:30 PM, we hadn't received any update. When we called, they nonchalantly mentioned the cake was ready, forcing us to rush there.
Upon requesting a picture of the cake before picking it up, we were shocked to see what can only be described as a disastrous attempt at a football cake. It was evident that they had no intention of informing us about this mess until we arrived, hoping we would accept it in haste. Needless to say, we demanded a refund on the spot.
What's truly appalling is their complete lack of accountability and professionalism. The shopkeeper's blasé attitude and the attempt to cover up their mistake by deleting the cake picture they had sent us on WhatsApp were disgraceful. It's clear they prioritize deceit over customer satisfaction.
I strongly caution anyone against trusting Bindas Binge for important occasions. Their inability to manage orders, create themed cakes, and their blatant disregard for customers' time and expectations make them a pitiful choice. Spare yourself the frustration and...
Read moreI visited this place yesterday and the staff suggested me to try their rasmalai cake and said it’s the best seller from their shop. I had purchased it for my Bhabhi’s Birthday, trust me it was the worst experience!! The cake was looking good but the taste of it was pathetic!!! It taste like we are eating a cup of sugar at once .! It ruined the b’day.! I’ll not recommend any one to try out their rasmalai cake.!The Cost was high as well!!
It was a...
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