Tibbs Frankie — Restaurant in Mira-Bhayander

I recently ordered from Tibs Franky, expecting the quality and standards that come with such a well-known brand. Unfortunately, the experience was quite disappointing. I had ordered both Nachos and a Franky with cheese, but shockingly, neither item had any visible or noticeable cheese.

When I called the restaurant to report the issue, I was told that the Nachos were “cheese-flavoured” – which is quite misleading, especially when the menu clearly mentions “creamy cheese Nachos.” There was absolutely no creamy cheese in sight, nor was there any explanation provided at the time of ordering.

It’s very disappointing when a reputed brand cuts corners and misleads customers through unclear descriptions. I hope Tibs Franky seriously looks into improving the accuracy of their menu and ensuring that customer concerns are handled more responsibly...

The Classic Frankie is nothing like the original. Staff are more into upselling add-ons like cheese, bread type etc. even after specifically asking for a Classic Chicken Frankie. The branch in Mira Road (not sure about others) never had customers whenever I visited. Once u enter the shop it’s unbreathable due to its bad ventilation. Staff are on their mobiles, fooling around, guess because they don’t have work to do as they don’t get customers and do or care if a customer walks in. Explore other places for Kathi Rolls instead of expecting the iconic...

They are very rude and arrogant ,company started offer from 22nd August every day 89 rs. Franky They never pass on to the coustomer, after sixth day they said our system not updated and next day removed offer board . Not recommended that particularl shop poonam...