Pilu's A Family Restaurant — Restaurant in Mumbai

I had placed order for half veg sch fried rice at 8.05 pm on 22.02.2020 that is today ,after waiting for 1/2 an hour I was told that still my order will take time as precious order is there.Mr.Naik was so rude to tell me that he did not even realise he is talking to a lady. Infact Ms.Pallavi who I think is one of the partner was kind enough as I personally saw her reminding the waiter 3 times about my order but even she was been answered in an un expected way in front of other customers by Mr.Naik. I paid and did not take my order as after getting such rude answer I don't think anyone will wait there. It was better I had placed order from any good restaurant. Just because I had heard good about Pillus I went and ordered which was my biggest mistake. Been a Dahisarite for more than 34 years ....these other Dahisarities give bad treatment is what hurts. Also I think Pillus doesn't value small orders ....they just...

Very bad experience overall. The waiter does not have basic etiquettes of serving and is giving 1 plate for 2 people instead of 2. We have to ask the waiter to get the plates, he just leaves the food in bowls and disappears and would only get a plate after we ask multiple times. These should be basic things. The food is beyond pathetic. The owner is just sitting to listen to songs on the earphones and least interested in providing quality service or even listening to the customer. The service is extremely bad and would not recommend anyone to...

Home delivery issue.

The taste of all the dishes I have tried is good and worth ordering. Especially chicken lollipop masala and chopper rice. Good seating arrangement and friendly staff. But my experience bad, the last time (27th Feb, 2021) I ordered for home delivery. I didn't get chicken lollipop in my order and the owner confirmed that she had sent the same. Request to all check your order when...