Tossin Pizza Chembur | Best Pizza in Mumbai — Restaurant in Mumbai

My usual home delivery order includes Pepperoni pizza, exotic meat lovers pizza. Although this time as the ipl final was delayed, we decided to dine in.

A very cozy place with more staff for delivery than dine in service. Very limited seating available. The pizzas are delicious and way better than cheap dominos. I found the pizzas overpriced and definitely smaller than competitors by 2” for the same price. The toppings were adequate for their size.

Our order included 1- 11” Cajun chicken pizza and 1- 9” Peri peri veg pizza and 1- New york cheesecake. Chilly oil was provided only after requesting which i think should be present on the table as a part of italian condiments. We asked for chilled water which was actually warm and undrinkable considering how hot it was outside.

The service was quick and pizzas arrived on time and piping hot. No pizza service cutlery given. At last, we had the cheesecake to go and upon reaching home, realised that it was straight out of the freezer and rock solid. Completely inedible. We have left it to get to room temperature. Basic cheesecake, nothing special.

To my surprise, the bill came with a 10% service charge and upon asking server what it was for, he offered to take it off the bill. I am not a big fan of paying that much service charge against tipping which should entirely be customer’s call. For a place like this, service charge of any % is unjustifiable. So make sure to ask them to remove it...

It was the worst experience, a big mistake to decide to have pizza in this Chembur outlet of Tossin.. I have had Tossin in another outlet.. That was better.. But this Chembur outlet is terrible...

The meat was not cooked enough.. It tasted raw.. When I raised this issue with the staff, she was not ready to accept and was rather rude... (P.S. And eventually, I did not eat the pizza because it (meat) was actually raw, but still had to pay the bill)

Even to get the staff to attend to us was difficult because they are more interested in their online orders, they don't have time to attend to their dine-in customers.. It felt like they don't care about dine-in customers...

They (staff) also took unusually long to serve the pizzas, as they were busy servicing online orders..

I also found the staff act petty and argumentative.. We ordered two pizzas for two people.. They should have given two sauces for 2 pizzas.. But they gave only 1 sauce.. When I requested for 1 more sauce for the second pizza, she (staff) just rudely said No.. At the other outlet of Tossin I never had to ask because there they give it by default.. But not in Chembur outlet..

I promise I had better experience at other outlet of Tossin.. These ladies (staff) here (Chembur outlet) were pathetic..

I had a terrible experience at this Chembur outlet.. I will definitely never visit this outlet again and i do not recommend this...

Overview:

I love Pizza and keep exploring new pizza joints as soon as I get to know about their existence... Came across this outlet browsing through zomato around 3AM while working late. I had never heard of it before and wasn’t sure how the food was going to be, especially this time of the night.

Things I ordered:

Signature peri peri chicken pizza (9 inches), garlic and herbs (9 inches) and hazelnut chocolate milkshake.

Things I loved:

The pizza was worth the money. Lovely thin crust and loaded with toppings, I couldn’t be happier. A 9 inch pizza is sufficient for 2 people if you are ordering any of their starters.

Garlic and herbs comes in the shape of a pizza and is their version of the garlic bread. It wasn’t bad but I personally did not enjoy it. I think that is because I was expecting it to be like the typical cheese garlic bread that you get at other pizzerias. The dip they provided was okay!!!

The Hazelnut chocolate milkshake was simply delicious with the right amount of sweetness and consistency.

My take on Tossin Pizza, Chembur:

All in all this place is a Pizza lover's delight. Do visit their outlet or order from Tossin Pizza if you want to enjoy some value for money pizza. If you are going to or ordering from this place with the hopes of getting a good pizza, you won’t be...