Pizza Hut | Lawate Nagar, Nashik — Restaurant in Nashik

Dear Pizza Hut India Customer Care,

We hope this message finds you well.

Recently, we ordered a Cheesy Momo Pizza from Pizza Hut, eagerly anticipating the delightful taste. However, during our meal, we found ourselves missing a familiar and essential accompaniment – tomato ketchup. While we received Italian seasoning, the absence of ketchup was noticeable.

As loyal Indian customers, we understand that Pizza Hut is an American food chain, and perhaps, traditionally, ketchup is not paired with pizza. However, Pizza Hut has already adapted beautifully to the Indian market by introducing local flavors and innovative menu items. Given this, we believe it would be fitting for Pizza Hut to consider offering tomato ketchup as well, much like McDonald's does, to enhance the dining experience for Indian customers.

Tomato ketchup is an integral part of Indian food culture. It complements a variety of Indian snacks, fast food, and even traditional meals. Be it with samosas, pakoras, or burgers, ketchup adds an extra layer of flavor and is often expected as a standard accompaniment. For many of us, having ketchup with pizza makes the experience more enjoyable, aligning with our taste preferences.

We kindly request you to consider adding tomato ketchup as a regular offering with your pizzas in India. Doing so would cater to the Indian palate and further elevate the customer experience. We hope you take this suggestion into account to better serve your Indian customers.

Thank you for your time, and we look forward to hearing from you soon.

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