I had a rather disappointing experience during my recent visit Gupta Sandwich Belapur. I ordered a Veggie Mayo Toast and paid for it. However, upon reviewing my receipt later, I realized that I had been charged for a regular Veg Toast instead. It's not a matter of being overcharged; the issue stemmed from the person taking my order not paying attention.
When I brought this discrepancy to the staff's attention, they were not very accommodating and even pointed fingers at me. This lack of customer service was disheartening.
To add to my frustration, when I returned to the counter around 7:30 PM, I was informed that they had run out of Mayo stuffing, a crucial ingredient for the Veggie Mayo Toast. This only compounded my disappointment.
Moreover, I couldn't help but notice that the lady behind the order counter was giving me a rather unwelcoming expression, almost as if questioning why I was back at the counter.
Overall, my experience at the restaurant left much to be desired, and I hope they can improve their service and attention to customer orders...
Read moreWorst service ever I ordered first paneer chilly cheese grilled sandwich ms. Arbeena khan told paneer is not available I ordered then masala cheese grilled sandwich after that there almost 1 and half hour I have been waiting for order delivery then i called her then she is saying mam delivery boy bike is punchered they will not able to come i said I am waiting from 1 and half hour u didn’t call me once a time I called or 3 or 4 time after that she is saying mam order cancel karna hai Kya apko I said I had not order from anywhere else because of you an there is only 5 minutes delivery location from your shop pls deliver from another way there is no service for customer worst worst worst service for food gupta...
Read moreSituated in a quaint little corner, right opposite CBD Belapur station, Gupta Sandwich serves one of the best sandwiches in Navi Mumbai. You get a wide variety of sandwiches here, all of which are well made and delicious. Recently, they have also started serving South Indian dishes, chaat items among others. South Indian items are only served at breakfast time. Tried Medu wada, Idli sambar and Mysore masala dosa among the south Indian dishes all of which were delicious. Mysore masala dosa I had here was one of the best I ever had! The food is tasty, service is good, portion sizes are good and you get good value for money. The sitting space is a bit limited but is clean. Definitely a must visit, must...
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