Before going through the review : Just check out the images below. These are cutlery items in which they expect you to eat. Yes ! It's true. They expect you to eat in these filthy cutlery items. Imagine yourself pouring a dal / paneer / rice / breads on this dirt and then you eating the food !!!
Individuals who value high-quality food and service may find their experience at BBQ Nation Vasant Kunj to be a disappointment.
Would like to share my recent dining experience at the Vasant Kunj outlet, particularly in comparison to the standards upheld by other Live Grill Restaurants and BBQ outlets.
Here are the key areas of concern:
Cleanliness of Cutlery: A picture is worth a thousand words. Just see the attached pics. The cutlery provided on the buffet table appeared unwashed. Plates, bowls, and spoons seemed to have only been rinsed with water before being placed on the table.
Lack of Response to Concerns: Despite bringing these issues to the attention of both the floor manager and the restaurant manager, there was no improvement throughout the evening, which lasted several hours.
Quality of Snacks: The Cajun potatoes served were stale and excessively oily, reflecting a lack of quality control.Stale Snacks were repeatedly fried and served (Cajun potatoes). They were literally dripping oil.
Inadequate Snack Options: When these issues were raised, the alternative snacks provided were bland and underwhelming in quantity.
Flavor Profile: The food predominantly featured an overwhelming chili flavor, with no balance or complexity. Feedback regarding milder options was not acknowledged, and there was a significant delay in snack replenishment.
Delays in Service: One of the senior guests ordered a milkshake, which took an hour to arrive.
Feedback Mechanism: Unlike other BBQ outlets, staff members did not engage with diners to gather feedback or address seasoning preferences. The food appeared to be served rather than presented with consideration for guest experience.
Lack of Accompaniments: It was surprising to find that no sauces, butter, or additional condiments were offered with the live grill skewers, which were simply placed on the table without any presentation.
Replenishment Rate: The frequency of skewer replenishment was notably slow, occurring every 20-30 minutes.
Staff Attitude: There was a general lack of receptiveness to feedback from the staff. Their body language suggested disinterest, despite requests for their attention to the...
Read moreThe ambience was great and very spacious compared to other Barbeque Nation outlets in and around Delhi. I visited on a working day with my friends, and we reached around 7 PM for dinner. The crowd was comparatively small. Before starting, Manager inquired if you had any coupons or any happiness cards like at other restaurants. I have experienced this many times before. (Personally, I couldn't find the logic behind the same; anyway, one needs to settle the amount before leaving, so what's the point of asking?). The menu list was not provided (like in earlier days) on the table. We took both veg and non-veg buffet. The options for veggie starters were minimal. I felt, for vegetarians, it was a complete waste of money. Compared to the veg starters, more options were available in the non-veg category. No mutton was in the starter, although it was mentioned on the official BBQ Nation website. So when I inquired about the mutton seekh kebab, there was initially a misunderstanding. They were serving the chicken seekh kebabs by saying it was mutton. After a few minutes, the manager got it prepared by the chef (they felt it was for us only). But the taste was not authentic, and it felt like they hadn't been cooked properly. Personally, I prefer prawns as the starter, but they were very lazy to serve the prawns. Overall, nonveg starters were just okay, not worth what we are paying for those cuisines. The taste of the main course in both veg and non-veg sections was okay, I felt varieties were also limited in veg. There was keema (chicken), which I personally experienced for the first time in BBQ nation. It was good, but I felt like all the cooking oil was spent preparing the dish. Apart from that, fish, chicken biryani, and egg curry were also included in the non-veg main course. In the dessert section, varieties are similar compared to those at other BBQ outlets. Although the staff were well behaved, service was too slow on that day. Overall, it was an average experience.
Taste-wise - 4/5 (non-veg starter), 2/5 (veg starter), 3/5 (both veg and non-veg main course) Hospitality- 2.5/5 Hygiene and cleanliness: 4/5 Worth (buffet price point...
Read moreAn Unforgettable Dining Experience at One of the Best Restaurants I’ve Ever Visited
Among the countless restaurants I’ve dined at, this particular one stands out as truly exceptional. From the moment you step in, the level of service and hospitality is nothing short of outstanding. The staff goes above and beyond to make every guest feel special, creating an atmosphere that is both welcoming and luxurious. While the prices are slightly higher than average, the overall experience justifies the cost, ensuring you never feel like you’ve paid more than what the meal is worth.
What sets this restaurant apart is its incredible generosity when it comes to food. They offer an unlimited serving of dishes, ensuring you leave completely satisfied. The staff doesn’t just serve you—they guide you through the meal, recommending must-try dishes and even bringing them to your table without hesitation. Their attentiveness and knowledge of the menu enhance the dining experience, making it both personalized and memorable.
For special occasions like birthdays or anniversaries, the restaurant takes extra steps to make the celebration unforgettable. They arrange special decorations or surprises, adding a touch of magic to the occasion. But the surprises don’t end there—after your meal, the staff takes you on a fascinating tour of the kitchen, explaining every detail of their cooking process. As a delightful parting gift, they even share the recipe of one of the dishes you enjoyed, allowing you to recreate a piece of the experience at home.
Before you leave, you’re treated to a complimentary serving of delicious kulfi, a sweet and refreshing end to an already incredible meal. Additionally, the convenience of available parking makes the visit hassle-free from start to finish.
In conclusion, this restaurant offers more than just a meal—it provides an extraordinary culinary journey filled with warmth, generosity, and unforgettable moments. It’s a place where every detail is thoughtfully curated to ensure guests leave with not just full stomachs, but also...
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