Pizza Hut | Kamothe, Navi Mumbai — Restaurant in Panvel

Never ever going to order pizza from pizza Hut. My order number 13742050 has been delivered 45 mins late. That too wrong order from them and after raising the concern 3 times they said store will call you but I didn't received any call from them even asked for store direct contact no. But they denied.

Very lately customer service says store which delivers is not answering the call in against this I request them as I paid my bill already arrange from some another outlet but they denies and says your issue will resolve tomorrow.

And post waiting for 45 minutes of ignorance my family ate dry and cold wrongly delivered pizza which is very chewy after nearly 1 and half hr delayed nuseans from pizza Hut.

How would customer service is going to help me if store is not picking up their call itself, you should share store or your outlets contact no. Directly to customer it's way easy process.

I ordered 1st time from pizza Hut for my family and we have to sleep half stomach for very bad and ignorant store policy and very bad customer service.

Dissatisfied with pizza Hut, will not recommend anyone to buy...

Pizza and garlic bread were delicious . Pasta was bland and sweet , not upto the mark . Pizza base and taste both were good .

Service was pathetic , the staff doesn’t introduce customers about the offers . We ordered 2 medium signature & supreme pizza , which costed around total 1200, by offer it was 749₹ for two . They didn’t tell us , took complete money from us . Later on I asked them why you haven’t introduce us to offer , they were speechless . Staff is not responsive , not attentive & doesn’t guide you well through for your requirements. I ordered lava cake , wasn’t informed that it would take 10-15 mins before making payment . I have been to other outlets of Pizza Hut , but never had this experience. Expecting the owner to kindly take care of such scenario...

Purchase made from Kamothe branch. I had pizza from Pizza Hut after a very long time, expecting the same great taste I once loved, but this turned out to be one of the worst dining experiences ever. The pizza was a complete disaster – the taste was so bad, it felt like it was made by someone who had never made a pizza before. It was nothing but a dry, hard pizza base with barely any toppings, as if they had completely run out of ingredients. There was no flavor, no freshness, and absolutely no quality that one would expect from a brand like Pizza Hut.

I genuinely regret wasting my money and time on this order. If this is the current standard of Pizza Hut, it’s no wonder customers are moving to other brands that care about...