WORST SERVICE… The staff is so unprofessional as I went to their store today, firstly the girl on counter taking orders was so slow and I have to repeat my order at-least 4 times. Even before placing my order I have waited for a long time as she hardly knew how to take a order. Secondly, there were seats available but was not clean at all, I asked the girl who was taking orders to tell someone from cleaning staff to clean the tables, I have to repeat 3 times and then the 4th time a man appeared and doesn’t clean the table as it was suppose to be. Then I was about to pick my order, suddenly all the tissues fell down on the ground due to the fan, the girl on counter threw few of them in the dustbin whereas she still put few back into my bag in front of me!!! Like seriously, infront of me. I asked her name as most of the staff was not wearing their name tags and she didn’t told me her name so I demanded to have a little talk about the unprofessional service given by their staff to their manager but guess what she was also not wearing her name tag!! She didn’t told me her name either at first. I took my order which should include A medium pizza, garlic bread, and a dew. But when I reached my desired destination where I was about to eat then there was no dew, they forgot to check whether my order is complete or not!!! Such a shame on the staff members as they didn’t even apologised. We customers are paying this much amount for this type...
Read moreBig boast Small Roast. Horrible experience! Just ordered online yesterday. The delivery man kept on hovering near delivery place for some time, may be he had multiple deliveries to do, not his fault certainly. Instead of 30 minutes it was around 45 minutes, i asked politely whats the use of 30 mins fake delivery ad, they cancelled my order.
I went to shop and placed offline order. The card got stuck in their machine. Around 921 rs got debited from my account. I asked them to issue some transaction ref. so that i can ask the bank for refund. But they were in so much hurry that they failed to provide any reference.
Atlast i again placed fresh order online. Now rule says new order must be freshly baked. Instead they delivered me that same old cancelled order in just 10 minutes.
I wonder what they think of themselves and their horrible customer service.
I have heard Pizza Hut will be back in Patiala soon. Hope Pizza hut comes in Patiala so that such arrogant stores are brought on their knees so that they understand that business is not just popping money in ur pockets rather it's customer...
Read moreReference ID is:: 875738
One my worst experience with Dominos Pizza Leela Bhawan Branch, Patiala (147001)
New Leela Bhawan, Patiala, Shop# 114-115,new Leela Bhawan,Patiala - 147001 This is the branch address, i want to complain about the quality of food and the delivery system of them.
I ordered a Pizza today at 2:25 PM via mobile application of Dominos order number was 73, after waiting for 50 minutes i called them of non-reception of pizza, they were knowing nothing about that, after 1:10 minutes finally delivery boy called me, knowing nothing about how to behave, how to talk, and gave a stupid reason that i was out for delivery of other pizza's, i mean what a ridiculous response that was, i have contacted each and every branch of dominos the international branch as well.
I am going to consumer court and also the food inspector, the quality of pizza was like i am eating a 5 days old pizza, it was so hard to chew like it is a chewing gum which is already been consumed by someone else.
I want a strict action against them asap, some higher official please contact me else i am going to...
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