Bismilla Multicuisine Restaurant Saram — Restaurant in Puducherry

A wonderful place to go as a family/group of friends to have good food and enjoy a warm service.

We have visited this place thrice... As a couple once and as a group of 8 and 14 for two family get-togethers.

As soon as you go, they greet you with a welcome drink which tastes like blueberry juice in cute little cups... From soups to starters, main courses like briyani, roti , gravies, side dishes... we liked whatever we ordered here. We ordered only non-vegetarian dishes except for desserts :) :)

Their fried rice/noodles have good variations like Malaysian, Singapore and Hakka which are significantly different from each other. Their briyani quantity is quite sufficient with big pieces of meat. Their soups and gravies also taste good. Their BBQ and Tandoori variants are their highlight-well cooked and juicy.

Their service quality needs to be mentioned. They serve you with a smiling face and make you feel valued. During our last visit, Mr.Poomani played on the birthday song for our kid seeing us sing for him, even though we didn't ask for it. It was such a nice gesture! Generally, whoever is serving always keeps a watch over your table to always assist you if you need anything. You never feel unattended in this place.

So, based on our experience, this is one of the best places to go to dine in as a family or group of loved ones to try varieties of food, eat good food and enjoy...

May 2023: Now this place is completely changed as money motived.. I ordered Chinese fried chicken (Take Away). When i tasted that after reaching home, it was completely worst as the chicken was deep roasted to the core and the taste was very bitter. I took back to the hotel & told the same. They asked sorry and told they will make a new one. When I came back to home again, just realized the same as they gave the same one with extra modifications.. This is really worst and you should not cheat customers.. Now I can tell that this place is not recommended as their focus changed to money than customers and the price increased for mostly all the dishes which is not worth for the money..

2022: Earlier i gave a very good review on this place.. Now also no change in taste.. That is very good.. TWO things I felt very bad as a customer.. They revised the price & they are not at all sure on that.. A dish mentioned as 200 in their menu.. One day, they sold a dish for 200 and next week its 210 & again next week they asked 230.. Now they showed a new menu with revised price.. The waiting time for customers.. That's really bad & totally they are collapsing every orders.. So much of confusions happening on peak times.. Management need to take...

Dining at Bismilla was made even more memorable by the impeccable service provided by Jagan. From the moment we stepped in, he greeted us with a warm smile and a genuine enthusiasm that instantly made us feel welcomed. Jagan’s attention to detail was remarkable—he ensured our table was perfectly set, took our orders with patience, and even offered insightful recommendations based on our preferences.

Throughout the meal, Jagan was attentive without being intrusive, frequently checking in to ensure we had everything we needed. He also handled special requests with ease and professionalism, making us feel truly cared for. His knowledge about the menu and his ability to make every guest feel like a priority were standout qualities.

Jagan’s friendly demeanor and excellent service elevated our experience, turning a simple meal into a delightful occasion. It's rare to come across someone so dedicated and passionate about their work. Bismilla is lucky to have him, and we’ll definitely be back for both the food and the...