KFC — Restaurant in Pune

Recently, visited KFC for a takeaway for a family event... The service was mid, not too quick or too slow, just okay. The atmosphere is the only thing that fared well. But then, again, it was the classic vibe. Just a painted brick wall with catchy posters, good for aesthetic and clicking pics. The only attractive thing as the food is only half close to it. Ordered their latest double down burger, expected it to be spicy, but it wasn't, everything else about it was also just not worth the price, quality and quantity wise, a NO. I Have had KFC in other countries, they are all way better.

Fine, moving to a zinger burger, I ordered, which they claimed was in the "spicy" category. It was spicy, but not the patty, like one expected, the chicken strip to be . They put in the burger a very spicy sauce, LIKE WHAT??!!!?!??!!!!?!!! EVEN I CAN MAKE IT SPICY THEN. BY PUTTING PERI PERI OR SOMETHING. No, this is not what I expected. I wanted the patty to be juicy spicy and yummy, but it turned out to be dry and barely appetising.

It's quite expensive for the quality of food they give. So, overall, only a waste of money, or just money spent on food not worth it.

So overall, I was never a fan of KFC, but at LEAST It was okay in the other nations. KFC INDIA is a disappointment, sorry...

The most dishonest company. I ordered 2 burgers from kfc using KFC website opting" delivery and hand it to me" on 8 September 2022 in the evening using credit card for Rs 201. The person with name Sayed was assigned to deliver my product and it showed estimated delivery time by 8:23 Pm on 8 September 2022. I waited till 9 Pm as i got a message on website it was getting delayed. Delivery agent Sayed called me and said that he would not be able to deliver it as my address is too far and he also said that KFC was asking me to come to NIBM road KFC to pick that up. I said no because this was not agreed and i had already selected delivery option and paid in advance online. Sayed disconnected the call.

Since then I am contacting KFC via twitter, email and call but they are just passing it with excuses that some one would call, but no one is bothered to call. Neither I got my refund.

Please resolve this and get me the refund for product not delivered. This is the message i got when i ordered " "Hello KFC Lover! Your Order No.6476109000006010 amount Rs. 201 will arrive in approx. 45 min." This is for...

Worst experience in all the KFC we went, first KFC prmotoes to install their app for any offer but once you place an order online, then the horror starts First the app really sucks ..it takes ages to load Second if you order anything from app the store doesn't take any responsibility and ask you to coordinate online since the order is placed online. When you call to customer care they will not resolve anything and will say the same rant stating you will get a callback which one never gets. If you order masala Pepsi which they have posters everywhere showcasing as one of their signature drink but happily gives you sprite and won't even inform that we are doing it . Once you open then you realise it is not what you have ordered and if you ask for refund store says coordinate online and customer care says coordinate with store.

Paneer zinger was not even crispy and was cold ,wraps were dry even .

Anyways would not recommend this store to anyone.Neither the staff is friendly nor the food is upto...