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I am writing to express my extreme disappointment and shock at the unacceptable behaviour of the staff during my recent visit. Despite being a loyal customer for 7 years, visiting monthly 2-3 times, I faced humiliating treatment.
Issues Faced:
1. Egoistic staff behavior 2. Removed from dinner table by manager 3. Told not to return to the hotel 4. Found a light worm in dinner 5. Owner denied to address concerns
Expectations:
1. Courteous staff behavior 2. Quality food service 3. Customer-centric approach
Impact:
Due to this incident, my family has decided to discontinue visiting Radhika Hotel.
Suggestions:
1. Staff training on customer service 2. Quality control measures for food 3. Management oversight on customer feedback
Rating Breakdown:
• Food Quality: 1/5 • Service: 1/5 • Ambience: 3/5 • Overall Experience: 1/5
Recommendation:
Improvement in staff behaviour and customer service is crucial to regain customer trust.
Warning to Potential Customers:
Don't waste your money on cheap rates if you'll receive rude behavior and subpar quality food. Expect better service for...
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No discipline in staff, no control of manager or owner over the restaurant staff. After giving order restaurant staff will come to you in few minutes please change your order and give your order. As menu or order given by you may takes long time to get ready. He will suggest you to give order only of PANEER vegetable. If you demand other thing it's will never be ready. How restaurant staff will decided...
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One of the finest restaurant in Hadapsar. The place in quite and clean. The staff service is super quick and well behaved. The food served is very tasty and tempts you to have a visit again. The rates are also reasonable. Great place...
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