Unhygienic food and use of aluminium bowls to heat the sauce in the 99 combo… the quality and quantity is insufficient. Partially cooked pizzas and zingy parcels. No gloves used by female staff.
Service is a Big Zero… dominant female staff except for a girl named Geeta Devi… she seemed new so was very patient and polite. Rest all the staff deserves firing…
Atmosphere is too loud/ noisy by the staff itself. No proper cleaning tables unless asked repeatedly to clean it. The seasoning containers are forever out of seasoning.
Soiled washrooms—out of hand-wash , tissue and wipes.. I literally got the feel of a local train that we see in movies.
The store manager Vivek has no control over the staff… there is a staff named Manisha. She is rude/ she literally shouts at kids and other customers. And literally when she opens her mouth.. she is a gutter… she has the attitude of the owner and dominant on other staff members . We literally have to wait to place order when she is around. She deserves dismissal from job at the earliest. The earlier male staff was hardworking and polite.. I must say this boy Vivek and Manisha are the reason that many families avoid domino’s the second time. Her behaviour with pick up guys is so demeaning and she is utmost disrespectful to...
Read moreSubject: Complaint Regarding Poor Quality and Experience Dear Domino’s Customer Service, I am writing to express my disappointment with a recent experience I had with your brand. As a customer, I expect a certain level of quality and consistency, and unfortunately, my expectations were not met. The pizza I received was subpar in multiple ways. I ordered a pizza through Domino’s app as usual but this time I waited for 1 hour then the managing authority in the store called and said that cancel the order or come at the store if you want the pizza. I certainly came at the store and still the pizza I received was overcooked, cold and of Poor Quality. And in the store there was no hygiene and the tables were dirty too. This wasted my time and money. They didn't even gave any discount coupons. I chose Domino’s because I expected a quick and reliable meal, but the quality I received was well below what I consider acceptable — especially for a national brand. I hope you take this feedback seriously, as it reflects poorly on your brand’s commitment to customer satisfaction. I would appreciate it if you could look into this matter and respond...
Read morePizza Perfection: No complaints when it comes to the food – Domino's sets a high standard with their delicious pizzas. A taste journey worth taking!
Service Struggles: While the pizzas shine, the counter staff might need a bit of customer service finesse. Visits often involve the classic "no change" scenario, and reaching them over the phone is a hit or miss.
Change Challenge: It's a bit of a challenge getting change during transactions. For a big store in a prime spot, having enough change could make the dining experience smoother.
Phone Puzzles: The phone call game can be frustrating; unanswered calls seem to be a recurring theme. Improved communication could enhance the overall customer experience.
Sales and Solutions: Considering the store's prime location and likely good sales, having sufficient change or implementing a "No cash" policy could simplify things for everyone.
*Conclusion:Despite some hiccups with change and phone responsiveness, Domino's in Sector 60 stands out for its tasty pizzas. A bit of attention to service nuances could elevate the overall dining experience. #PizzaDelight 🌟🍕
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