I'm generally not in favor of giving restaurants cruel ratings unless there is some major flaw in their service or food. This restaurant will treat you like your step-wife, which is a pun on its name, "Second Wife". I am sharing my experience so that the restaurant also gets an opportunity to improve through feedback.
*The receptionist didn't bother to answer your queries , like availability of seats. (I asked for 2 times but he didn't reply but kept staring at his screen) *I was not offered a menu until I asked for it 2 times. (Menu was untidy) *Asked multiple times for salt and paper napkins then it was served. *Jar of pickle was very untidy and empty. *I was so confused because nobody was bothering to take our order for a long 10-20 minutes. *I was not offered water till my food was arrived. (Which took almost half hour with 2 dishes missing) *The waiters started teaching me that I didn't order those missing dishes when I asked for those missing dishes. π *I am fond of crispy Tandoori roti I asked for the same, roti given to us were nowere near crispy. *partially food was served after a long delay and was not too good as well.
May have been here during peak hour of a busy day. But due to being in the category of a fine dining restaurant or due to charging so much money from the customer, Some checklist in terms of a customer satisfaction should be strictly followed. Keeping in mind that this is not a road side cart or a dhaba. I may visit again if these things would not hapen again with...
Β Β Β Read moreWorst restaraunt of Kota, poorest service, very very congested, we also got fooled by the deco and ambience we saw on google images. We went on to celebrate my parents marriage anniversary, they almost spoiled it. Their service was haphazard and mismanaged, they also spilled burning hot sizzler on a lady on our next table and the owner was so impolite that she didn't even say sorry. When confronted by lady and her family she still was arrogant and kept on repeating "restaraunt is not congested fault is of the waiter" rudely. They kept us waiting after each dish which was served for an average 15 min. For a simple tandoori roti we waited until we reminded the waiter that he is also waiting our table. Waiters forgot our orders since a different waiter use to come after a while, since they have staff scarcity. Worst restaraunt experience of my life, even dhabas have a...
Β Β Β Read moreThe worst restorant i have ever been Even the roadside dhaba has better standards Yesterday like every saturday evening i was looking for a restaurant for me along with my wife And thought to visit the second wife as I had heard a lot about it But that was the worst decision we had made so far. We waited for 15 minutes for the waiter to arrive and when he did and we complained about the issue and we were leaving And without any apologizes on any thing he jas bluntly blaming everything on us And when we compared this to the other restorant he just said ' to aap vahi chale jao na yaha kyu aae ' The price was never the issue and if we were attended we would have happily waited if we were attended first but that never happened and the behaviour of the staff sealed that we will never...
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