Bitelite — Restaurant in Tamil Nadu

They are basically have an online platform for ordering home like food. I recently added 500rs started ordering. Below is my experience with bitelite.

Pay U taken the money and not updated the bitelite. I need to call them and update the wallet by sending transaction I'd. They are asking don't do 500rs recharge it has problem then why you have 500 rs recharge option.

They pack in poor quality plastic. If you place hot sambar it actually melt. The box is not microwave oven standard.

On march 18 I placed order for 19th breakfast and dinner. They have closed due to covid issue.

I am absolutely fine that they closed. But the problem is they have not updated wallet for the detected amount.

I am giving 1 star since poor food packing and poor web...

We have ordered food for about 15 Packs on Sep 3rd 2021, first time with no experience before with Bitelite. But the Managers promising words made us to do. And to be frank they keep up their words. The food was OUTSTANDING !, and unbelievable packing. I haven't found any Hotel who could offer such a quality food at such an affordable price, and not compromising on the packing or delivery. They arrived an hour before we expected it. This had made me to order blindly the second time for 20, and they did it GREAT !. I really appreciate the dedication towards the customers from Bitelite. They are now on my top list to source home food !.

Thank you Bitelite and Team. Keep up the good work. And you guys are...

I have used their services for 7 months Recharged for 33k Average cost per meal for two PPL: 150-200 Number of meals taken: 160+ Number of times food was on time or early:140 Number of times delay in arrival: 15-20 Number of times, menu deviated/missing item: 15-20 Food quality: 10/10 Taste: 10/10 Quantity 9/10 Cost 10/10 Delivery time management: 4/10 Customer service: Need to improve, No fixed slot for delivering Their orders are prepaid, so you can't cancel

Overall: better than other food providers, good for bachelors not adviced for family if you want food on time

Edit after ordering post lockdown: Best service in Chennai, I tried swiggy, Zomato both for...