Fattoush Restaurant in Semmancheri, Chennai, on Gandhi Salai, OMR, Sholinganallur, is a standout for food quality, offering some of Chennai’s best options for health-conscious diners. The fattoush salad, with its crisp greens, zesty dressing, and crunchy pita, is a highlight, complemented by flavorful shawarma and well-spiced butter chicken from its Arabic, North Indian, South Indian, Chinese, and Mughlai menu. Generous portions add great value. The ambiance is vibrant and spacious, ideal for families and events, with banquet facilities enhancing its appeal. The location on OMR is convenient for IT professionals and locals, though the approach suffers from cramped parking during peak hours. However, service is a major drawback due to inadequate staff training. Though polite, the staff’s lack of understanding leads to slow service and unclear communication. My table received someone else’s orders four times, causing irritation and disrupting the meal. These errors underscore an urgent need for better training in order accuracy and customer interaction. Despite a 4.1 rating from thousands of reviews, Fattoush’s service lags behind its exceptional food. For health-conscious diners seeking top-quality cuisine in a lively setting, Fattoush is a Chennai gem, but improved staff training and parking access would make it truly outstanding.
slow service, ambiguous communication, order mix-ups, polite but poorly trained staff causing irritation, excellent salads and food, there is need for improved staff training.
One of the best restaurants in chennai in terms of...
Read more4 Jun 2025
Today we had one of THE BEST chicken Mandi at 💙❤️ — truly a flavour bomb! 🤤🔥 Every single bite was totally worth it 😍🍗 Super tasty and beautifully marinated chicken, bursting with rich Mandi spices ❤️💙 A feast for the senses! 🤩👌 Cozy ambiance, quick service, and friendly staff made the experience even better 💙❤️✨ This chicken varutha curry — what a surprise! Easily one of the best complimentary side dishes ever! 💙👑🌟 And just look at that chicken — so soft, juicy, and tender 😎👏 You won’t believe how perfectly cooked it is! 🤯💯 Highly recommended for all food lovers 😋🥰 You’re gonna love it here! 🙌🍽️💖
Kozhi Varutha Curry 😍🔥 — what a game-changer! The texture was just perfect — thick, slightly coarse, and full of rustic charm 😋👌 Every spoonful was packed with flavor, thanks to the slow-roasted spices that gave it a deep, smoky kick 🌶️✨ The consistency was spot-on — not too oily, not too watery, just the right balance that clings beautifully to every bite of chicken
💯🍗 The taste? Absolutely divine — rich, bold, and comforting with every mouthful 🤤💖 It’s the kind of curry that makes you close your eyes and go “mmm” after every bite 😎🥄 Definitely a must-try if you love soulful, authentic South Indian...
Read moreVisited Fattoush for lunch today and was quite disappointed with the experience. We had ordered a salad, barbecue chicken, barbecue fish, mushroom tandoori, and a lemon soda with salt. We had specifically asked for the salad to be served first, but instead, the barbecue items were brought out before the salad, completely ignoring the sequence we requested. Could see other guests having similar issue where main course was being delivered before soup.
The service continued to decline when the lemon soda, which was supposed to be salted, was served with a high amount of sugar. After pointing this out, they took the drink back promising to correct it — but never returned with it. Eventually, we had to cancel the drink altogether.
To add to the poor service, the food was extremely spicy, much more than expected, and it left us feeling very uncomfortable afterward. Overall, both the service and food quality were disappointing. Not likely to revisit or recommend unless they seriously improve their service standards and pay more attention to...
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