McDonald's — Restaurant in Tamil Nadu

I had a very disappointing experience at McDonald’s recently. The chicken served was clearly not fresh — the texture and taste were off, raising serious doubts about its quality.

When I brought this to the staff’s attention, I was shocked by their response. Instead of replacing the item, they casually suggested they would just* re-fry the same chicken and give it back. *When I refused, they simply said “sorry” without any real concern or solution.

This kind of attitude is unacceptable, especially from an international food chain. Food safety and respectful customer service are basic expectations. I hope the management takes this matter seriously and trains the staff better in both hygiene standards and handling customer concerns.

– A deeply...

I ordered two chicken burgers with French fries. from this McDonald's branch sometime ago. Both the chicken burgers were so dry and tasteless. The French fries were the worst of all. There was very hard and dry and I was not even able to chew properly. Some of the French fries were black and contaminated. I threw away the french fries. The chicken burgers, I had to open up and put some sauce and vegetables and eat. What the restaurant must do, customers are doing. Pathetic! Such a low quality and carefree preparation. How much will it cost to put some slices of tomatoes in the burgers? Such a huge multinational company can't put some slices of tomatoes into the burger. Such cheapness. Avoid this Mcdonalds outlet...

Had a burger, coke, fries and Oreo mcflury. All are ok not bad. Bcoz it's Sunday the place was pretty packed. Prozone mall needs to increase the seating capacity coz more than 10 hotels are in same place. The cleaning staff was very quick and efficient. Try to download McDonald's app and go to offers section. Just redeem any thing and show it at the counter. They will happily serve you. App is must recommend if you are in low budget and want to...