1.First impression. I was looking to dine in. But damn the place was packed. It was too small. Smaller than a school canteen. 2.Then I ordered take away. They are so understaffed. Only one person to take the order. Took me 20 mins to place the order. They don't inform you when your food is ready. So I had to go every 10 mins and ask if it is ready now. I asked for cheesy garlic bread in my order and I paid for it. But I got normal garlic bread instead. So careless. Coming to the food: disappointed. It's my first time trying pizza hut. Got a combo. The garlic bread was bathing in oil!!! Made me sick after a few bites. Pizza: the crust was so thick and so less cheese and toppings. The crust was so hard to chew. It felt like eating a day old bun. The worst part I felt so nauseous after eating it because of how much oil they used.i don't know if it was the oil or butter. But it was too much that i couldn't eat.
Final verdict: poor ambience to dine in. Poor customer service. Bad tasting food....
Read moreMy experience with Pizza Hut wasn't that great at Salem . One of the renowned and famous brand however at salem it completely changed my thoughts. First of all when i entered into the premises it was not that fascinating, lot of flies and mosquitoes were dancing here and there ,all the tables were dirty no one bothered to clean it even after seating 10 minutes on the table. I ordered Chicken corn cheese pizza with garlic bread and pepsi they delivered me veg corn pizza. After having a bite i got to know it was veg so i instantly approached to the desk and they replaced it which is appreciated action. Pizza tasted so insipid, didn't feel like having Pizza Hut pizza ,i would say Dominos are much better. Staffs are no so attentive they only speak local language doesn't really know English and other language. International brand must have good English speaker to deal with other region's guest. My experience wasn't so great ,specially they must take some action to make their ambience nice and...
Read moreThis Salem Pizza Hut has the worst delivery service. I ordered 2 pizzas from them on August 15, 2023. The delivery person reached my apartment but instead of coming to my door he just called me from the street. My phone had a signal problem that day....so his call did not reach me....When I received his call notification after 5-7 minutes I called him and asked him where he was....But by then he had already left back to the store....His manager told him to return to the store.....I had clearly mentioned my apartment's name and door number. The delivery person reached my apartment correctly so what's the trouble in coming to my door and delivering??? Later he brought us the same pizza which he had taken with him earlier. Don't order from them if you have signal issues or if you have a important call to attend....They will come to your house, stand on the street, call you, if it is busy or not reachable, they will return to the store without even checking your house to see if you...
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