Tibbs Frankie — Restaurant in Thane

Very Poor service. Under average quality rolls. They don't have a manager in place to manage the orders. The orders are taken and prepared by the staff themselves who take their own sweet time to prepare and parcel the food.

I had ordered a roll and was waiting for it meanwhile the unprofessional staff was preparing food for online deliveries. They also went to an extent of asking the Zomato delivery guys to help with the packing which surely violates the food hygiene code.

After waiting for my order for more than 15-20 mins I asked how much more time will it take to prepare my order. Then the staff asks me what had I ordered.

Would not recommend anyone to visit this place. It's a complete waste of your...

Staff at night is very unmanned and has level attitude as if he owns the place chicken, what they put is only thread of 5 to 6 piece and they charge so much. I have already taken the video and he was not allowing me to take the video. I wanted to show that how much quantity they give taking to ₹200 per roll, hardly put any chicken, and after that, when I said I don’t want the staff literally threw away the rolls in front of me very unmannered and disappointing Also when I came for the first time , he was asking some customer about cricket gambling and not taking our orders properly Note to the owner. Please look...

Short Staffed . 1 guy manages everything. Takes orders Cooks. Etc. Staff is not polite at all. I think the franchise owners aren't interested anymore to be serving customers here . The place is not clean The single handed staff cooks in a jiffy with no procedure followed. Just wants to cook and move on to the next

On Food

The original taste definitely is lost. Not the Tibbs which was earlier

Price No value for money at all. Almost 200 for a 1 Frankie is way too much considering of what...