Classic Foods — Restaurant in Tiruchirappalli

Overall, Classic Food Trichy fails on every front – from service to hygiene to basic decency. It's undoubtedly the worst and most inexpensive bakery in Trichy.

The saleswomen have a shocking attitude, behaving as if they're doing us a favor by serving us. Their rudeness makes dining here an unpleasant experience.

The self-service system is a disaster. Customers are treated like they're inconveniencing the staff by ordering. It's a convoluted process of requesting food, paying, collecting a bill, submitting it to the chef, and then enduring further rude behavior while waiting for your order.

Shockingly, there's no water available for diners. Instead, they push overpriced bottled water or expect you to fetch water from a questionable source by the hand wash sink. The water container is filthy, and the flow is painfully slow.

The cashier and security staff add to the misery. The cashier is incredibly unhelpful and downright rude when asked about the bill. As for security, they engage in inappropriate behavior, making customers uncomfortable and creating an...

Yesterday, I ordered a Fresh Cream Butter Cake using Swiggy from your store and added a note in Tamil saying “Happy Birthday Amma.” The order was confirmed, but when the cake was delivered, the note was missing.

Maybe your system does not support Tamil fonts properly, and because of that, the note didn’t appear. But instead of checking what the issue was, the staff simply said it’s not their responsibility and that we should have called and informed them after delivery. If the cake had been delivered without the message, it is your responsibility. I don’t understand why you are not accepting accountability for this mistake.

The way this has been handled is disappointing. We trust your service because it saves us time and we cannot visit the shop directly. I hope you will look into this matter and take responsibility. I am regular customer for this shop , so only I give . Staff...

We recently had the pleasure of ordering a butter scotch cake of 12kg from your shop and it was an experience worth sharing. From the moment I stepped into the shop, I was greeted with a warm and inviting atmosphere. The staff named Nisha was friendly and helpful, guiding me through the various options available, and even offered suggestions based on my preferences.The cake was a visual masterpiece. The design was elegant and sophisticated, with intricate details that clearly showed the skill and creativity of the bakers. The colors were vibrant, and the decorations were perfectly placed, making the cake a true centerpiece for our...