Pelican Deck — Restaurant in Tiruporur

We were at Sheraton for a staycation. Though we reached the place late after a busy work day, the hospitality we got from the whole team at Sheraton put us at ease. Thank you Maneesh. We dined at pelican. The ambience is stunning and the good thing was i t was windy and this helped us keep the humidity away. Mohan Raja's service was par excellence. Thank you Mohan for taking care of us, you left us pampered. Another person who deserves a special mention was Pramit Konar. Pramit made us the most yummiest dinner, his food was therupatic, it kept us at ease and relaxed. Pramit explained each and every dish of his and also shared a few recipes. brioche with white bean dip had a very subtle sweet flavour. chefs tea was warm and totally amazing with rich basil flavour. brioche chicken coins was tender and slow cooked in brandy and cognac. piadina al forna was a different way of making a pizza. double lamb chops had the most juiciest meat with a mind blowing sauce. Fish sure is my weekness and if they are fresh, they steal my heart. The baked rawas was simple and superb. We moved on to some iranian food Fesenjan chicken with walnut and saffron sauce. The dessert cocoa 64 as a perfect finale with...

Location - located inside the Sheraton Grand resorts, Ecr road near crocodile Park.

Ambience - open air, sea facing ambience, and Live music-- perfect for a romantic dinner. Can accommodate easily more than 60 people at a time.

Food - menu is filled with continental dishes. we started with falafel wrap - so juicy and yummy. Garlic prawns was perfectly cooked and tasted yum. And our favorite here is the lamb shank - tender mutton piece placed over mashed potato. The tender Mutton pieces jus fall off due to their softness.

Their weekend sea food platter is a must try - priced at 2100 and available only on Fridays and Saturdays - filled with lobsters, prawns, Pomfret, scampi and rawas fish. 😍😍

For desserts we had the yummy creme brulee and umali. Creme brulee has a hard sugary layer covering the soft and tender custard base . Umali is bread pudding.

They serve alcohol too

Pricing - since it's a star resort, prices are upscale but definitely worth the experience and ambience here.

Service - prompt and attentive. And very knowledgeable explaining each dishes on the...

I had made a reservation through Zomato for a 7 PM dinner to celebrate a special occasion. Upon arriving at the resort, I was given incorrect directions multiple times by staff, with no one appearing to know where the restaurant was located. After much effort and confusion, I finally discovered that Pelican Deck was closed: a fact that was neither communicated beforehand nor mentioned by any of the staff.

This lack of proactive communication was extremely disappointing, especially for a restaurant under the Sheraton brand. Adding to the frustration, the resort staff failed to acknowledge their mistake or offer an apology, let alone provide an alternative arrangement to salvage the evening.

Poor coordination among staff and a lack of accountability left a sour impression, turning what should have been a memorable celebration into a frustrating ordeal. If these issues are addressed with urgency, the restaurant could live up to its promise. Until then, I would advise potential diners to confirm operational status...