McDonald's — Restaurant in Uttar Pradesh

A Locally Owned Company: McDonald's is the world's leading food service retailer with more than 31,000 restaurants in 119 countries serving more than 50 million customers each day. In India, McDonald's is a joint-venture company managed by two Indians. While Amit Jatia, M.D. Hardcastle Restaurants Pvt. Ltd. owns and spearheads McDonalds in west & south India, McDonald’s restaurants in North & East India are owned and managed by Vikram Bakshi’s Connaught Plaza Restaurants Private Limited. Celebrating over 12 years of leadership in food service retailing in India, McDonald’s now has a network of over 160 restaurants across the country, with its first restaurant launch way back in 1996. Prior to its launch, the company invested four years to develop its unique cold chain, which has brought about a veritable revolution in food handling, immensely benefiting the farmers at one end and enabling customers to get the highest quality food products, absolutely fresh and at a great value. Local Sourcing Is Key for Truly Indian Products: McDonald's India is committed to sourcing almost all of its products from within the country. For this purpose, it has developed local Indian businesses, which can supply them the highest quality products required for their Indian operations. Fresh Lettuce is sourced from Pune, Delhi, Nainital and Ooty; Cheese from Dynamix Dairies, Baramati, Maharashtra; fresh Buns from Mrs. Bector Foods, Phillaur, Punjab & Khopoli, Maharashtra; Sauce from Mrs. Bector Foods, Phillaur, Punjab, Chicken Patties, Vegetable Patties, and Veg.Pizza McPuff from Vista Processed Foods, Taloja, Maharashtra. Dairy Products are sourced from Amrit Food, Ghaziabad, UP. All our suppliers are HACCP certified. Respect for the Indian Customs and Culture: McDonald's worldwide is well known for the high degree of respect to the local culture. McDonald's has developed a menu especially for India with vegetarian selections to suit Indian tastes and culture. In line with its respect for local culture, India is the first country in the world where McDonald’s does not offer any beef or pork items. McDonald's has also re-engineered its operations to address the special requirements of vegetarians. Special care is taken to ensure that the vegetable products are prepared separately, using dedicated equipment and utensils. This separation of vegetarian and non-vegetarian food products is maintained throughout the various stages of procurement, cooking and serving. So much so that the mayonnaise and the soft serve are also 100% vegetarian. Also in India, only vegetable oil is used as a cooking medium. An Employer of Opportunity: McDonald's India is an employer of opportunity, providing quality employment and long-term careers to the Indian people. The average McDonald's restaurant employs 60-80 people from crew to restaurant manager. McDonald's world class-training inputs to its employees can be seen in the present close to 4000 employees currently in India. Quality, Service, Cleanliness & Value The USP of McDonald’s is Quality, Service, Cleanliness & Value for money which means we focus on providing our customers high quality products, served quickly with a smile, in a clean and pleasant environment at an affordable price. The McDonald's philosophy of QSC&V is the guiding force behind its service to the customers. McDonald’s menu is priced at a value that the largest segment of the Indian consumers can afford. McDonald’s does not sacrifice quality for value – rather McDonald’s leverages economies to minimise costs while maximizing value to customers. Community Partnership McDonald's believes in giving back to the...

*The outlet is temporarily closed for renovation (24/07/23)

Why is it called fun mall, and what's up with the entrance. I enter shopper stop, exit shopper stop and I'm one the first floor now, walk a few steps, down the escalator and McDonald's is on my left, i think entrance to the mall is on the other side which puts McDonald's on your right (entry from both sides), convenient location in the mall, it's not on some 500th floor, that's good.

The McDonald's itself is decent size yet not big enough and feels crowded even when empty, last time i was there it was so crowded i went to wave.

They have 3 or 4 order counters and enough space for ques.

A lot of granite walls, and it's a thing with older McDonald's, granite walls, i personally like it, it's warm and cosy.

With enough tables and sitting space, the restaurant was clean, no issues with staff either. They do not have their own washrooms for customer, you have to use the ones operated by the mall, the nearest I could find was almost diagonal to the McDonald's, it too was clean with hand wash and everything.

I will take away one star because it gets crowded like anything. Everything else is...

I recently visited McDonald's (Fun Mall, Lucknow) outlet and ordered my usual Spicy Paneer Wrap, which I’ve enjoyed several times from other outlets. However, this time the quality was shockingly poor. The product was extremely spicy to the point that it was hard to enjoy, and the overall quality seemed much lower than usual.

When I raised my concern with the staff, their response was extremely disappointing. They simply said, "It is like that only." I mentioned that I had ordered the same product from a different outlet and it was never this bad, but they showed no interest in addressing the issue or offering a solution.

I expected better consistency and customer service from a global brand like McDonald's. Highly disappointed with both the food quality and staff response. I hope McDonald's takes note of this and ensures better quality and service across all their outlets.

⭐ Rating: 1/5 – Not recommended from...