Rahil Restaurant — Restaurant in Uttar Pradesh

"We had a terrible experience at Rahil restaurant. This is the worst restaurant in Banaras. They deceive people and even if the food is bad, they'll still claim it's great and refuse to acknowledge their mistakes. The staff is extremely rude, and the owner is even ruder and lacks basic etiquette.

"I request that anyone planning to dine here should avoid it at all costs. The food, behavior, and ambiance are all terrible. We ordered matar paneer masala, but they served us a dish with just fried onions and red food coloring. When we complained, they claimed that's how they always serve it. The staff was also very rude and instead of apologizing, they started blaming us. It was a horrible experience.

"Don't go there with friends, family, or anyone. You'll only regret it." In 500 words ChatGPT said: Review of Rahil Restaurant – The Worst Dining Experience in Banaras

We had a terrible experience at Rahil Restaurant, and I can confidently say this is the worst restaurant in Banaras. From the moment we walked in, everything went downhill. The staff was extremely rude, unprofessional, and had no sense of customer service. The owner himself was even ruder, speaking in a tone that lacked basic courtesy and etiquette.

Terrible Service and Rude Staff The service at Rahil Restaurant is beyond awful. We waited over 30 minutes for someone to even take our order, despite the restaurant not being crowded. When we finally placed our order, the staff seemed annoyed and disinterested. They didn’t even bother to confirm the order properly. When we asked for water, they rolled their eyes and took another 15 minutes to bring it.

But the worst part was when our food arrived. We had ordered Matar Paneer Masala, but what we got was something unrecognizable—a dish filled with fried onions and an excessive amount of red food coloring, with barely any paneer or matar. It was inedible. When we politely pointed out that this wasn’t what we ordered, the staff’s response was shockingly rude. They dismissed our complaint, insisting that this is how they always serve it. Instead of apologizing or offering to fix the issue, they blamed us, saying we didn’t know how authentic food tasted.

Raw Naan and Unappetizing Food To make matters worse, the naan we ordered was completely raw in the middle. It was doughy, undercooked, and impossible to eat. When we brought this to their attention, they refused to acknowledge the mistake. Instead, the waiter had the audacity to say, "This is how our naan is, if you don’t like it, don’t eat it." No attempt was made to replace it or cook it properly.

The other dishes we ordered were equally disappointing. Everything tasted off, with excessive artificial food coloring that made the food look unnatural. The flavors were bland, and it was clear that zero effort was put into preparing a decent meal.

Horrible Ambiance – Dirty and Unhygienic The ambiance of Rahil Restaurant is the worst I have ever seen in a restaurant. The place was filthy, with dirty tables and stained tablecloths that looked like they hadn’t been washed in weeks. The plates and cutlery were greasy, and I had to wipe my spoon before using

The overall vibe was extremely unwelcoming, with dim lighting, broken chairs, and loud, annoying staff conversations happening at the counter. It felt more like a neglected roadside stall than a proper restaurant.

No Sense of Customer Care – AVOID AT ALL COSTS What shocked me the most was the complete lack of responsibility from the management. The staff didn’t care about complaints, and the owner himself was even worse—speaking in a dismissive and arrogant tone. There was no apology, no willingness to correct mistakes, and no concern for customers.

I strongly urge everyone to avoid this place. The food is bad, the service is worse, and the ambiance is unbearable. Whether you’re going with family, friends, or alone, you will regret it. There are so many better restaurants in Banaras—do yourself a favor and stay far away from...

Dined here for lunch. Ambience - ok. (The right side of the table chair arrangement are more spacious than the left one) We ordered - Tandoori Roti - 5/5 - It was very good Butter Roti - 5/5 - Butter was spread evenly. Butter naan - 5/5 - fluffy and buttery as expected. Veg Seekh kabab - 2/5 - Disappointed as it was not worth it. For Rs 175, you get ~ 8 dry pieces of tandoori cooked veg patty (shape was similar to your finger). Not worth it. Paneer chilli dry - 3.5/5 - We requested dry and spicy. It was coated fine but the vegetables were burnt. Capsicum's taste was not very good. Paneer Tikka Dry - 2/5 - Disappointed with this as well. The masala coating tasted just sour and not spicy. Way to much garnish of raw onions. (Note that you'll get only 6 pieces of Paneer unlike 8 at other places I have been to) Panner Butter Masala - 5/5 - This was very good. The gravy tasted delicious and paired better with Tandoori Roti Paneer Achari - 6/5 - This was my favourite. Got that achari taste in the curry. It was really good.

Overall the Bread and Main course was really good. The starters were a bit disappointing. I suggest go for Roti and main...

Rahil Restaurant shows an impressive 4.2 rating with 21k+ reviews on Swiggy, which initially looks very promising. However, my experience was far from what those numbers suggest. The food I received was poor in quality, tasted stale, and felt undercooked. The paneer dish in particular had a strange smell and bitterness, clearly not fresh.

After checking other platforms, I noticed the difference—on Google it averages 3.7 and on TripAdvisor only 3.5, where diners also complain of oily food and even indigestion. This makes me feel the high Swiggy numbers don’t reflect the actual dining or delivery experience.

Overall, I found the food quality disappointing and not worth the hype. While the restaurant might be popular on delivery apps, I would strongly advise caution—don’t trust the inflated...