Stepping into the Starbucks at Phoenix Palassio Mall, Lucknow, was like entering a serene oasis amidst the bustling city. The warm, inviting ambiance, coupled with the soothing aroma of freshly brewed coffee, instantly transported me to a world of tranquility. The minimalist decor, with its sleek lines and earthy tones, created a calming atmosphere, perfect for a quiet moment of reflection or a productive work session. As I sipped on my perfectly crafted latte, I couldn't help but appreciate the meticulous attention to detail in every aspect of the experience. The friendly baristas, their expertise evident in every cup, added to the overall charm. Whether you're a coffee connoisseur or simply seeking a cozy escape, the Starbucks at Phoenix Palassio Mall offers an unparalleled experience that leaves you feeling refreshed and...
Read moreGood/expected Starbucks ambience located in a very good mall but very poorly trained staff.
A simple payment using Starbucks app took several failed attempts, wrong billings and numerous staff members to the point that everybody in the queue was frustrated. Worst of all they simply don't know how to prepare anything but the very common drinks. I explained countless times that I wanted a flat white which at first they didn't know was a hot coffee. Suspecting that they will make a wrong coffee I explained many times that this coffee is different from a latte or cappuccino and has a bigger shot. Even after paying for flat whites and getting exhausted after making the payment and explaining what this coffee was, I still received lattes. I was too tired by this time to get this corrected and left with...
Read moreThis is the first Starbucks outlet which opened on the 3rd of Aug. The store has an indoor seating and outdoor seating but it could be less at peak time. During the weekend there was huge rush and people could not get a seat easily. They can increase the seating capacity. The staff was cordial and helpful and placing the order was easy. The butter croissant was tasty. Variety in coffee is there but not much variety in terms of food. The world's greatest name in the world of coffee finally opened its doors for Lucknowites. Store is located in the mall which is strategically located near the Ekana International Cricket stadium and the IT city. Easily accessible by cabs or private means of vehicle although finding a public transport near the outlet may...
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