Café Coffee Day — Restaurant in West Bengal

The CCD (Café Coffee Day) outlet inside Sentrum Mall, Asansol, receives a positive review scoring 4/5. Patrons appreciate the clean ambiance and good behaviour from the staff, complemented by fast service which adds to the overall pleasant experience. Located on the ground floor of Sentrum Mall, the outlet's positioning is convenient for shoppers and visitors. While the space isn't overly spacious, it's considered okayish, contributing to a serene environment fitting for a casual coffee shop vibe. Starbucks fans might compare it to their favourites, but for Asansolians, CCD offers a welcoming spot. Some feedback highlights quantity could be more and pricing on certain items feels high, balancing the overall satisfaction. Nonetheless, it's a appreciated coffee destination in Asansol, suiting those seeking a calm coffee break amidst the...

The barista was the only working person there, who told us they couldn't take orders for a reason neither she could explain nor we could understand. Yet, we waited– surprisingly that wasn't the case for others. She could easily take up orders for an older man and quickly assist and cater to a table of 4 but not to the two of us. And again, we patiently waited not wanting to make a fuss about it. But that felt so weird. Also the hot chocolate was SO watered down and the croissants definitely stale. Please do better. And I'm...

I am extremely disappointed with the service at your Sentrum outlet. I visited on 3rd Feb, and my experience was nothing short of frustrating. The staff was unprofessional, slow, and completely disinterested in serving customers properly.

To make matters worse, I ordered a espresso, and instead, I was served something completely different. When I pointed it out, the staff was rude and unwilling to correct their mistake. This is unacceptable for a brand that claims to...