Lemon Grass Asansol — Restaurant in West Bengal

Located beside Carnival main entrance in Centrum Mall, 5th Floor, Lemon Grass chain has only recently opened an outlet in Asansol. And we have all been waiting for such a restro to pop up in these suburbs for a long time.

The place serves really decent to absolutely delicious food along with a lovely ambience and courteous staff. The restro is two-storeyed, with the upper level specifically reserved for large group events and parties. The place can serve upto 50-60 patrons at a time and the service is more or less quick as well. Thus, during housefull Sunday eves, waiting time hardly lasts for 15-20 mins. The interior decor is very welcoming yet modern, with touches of antiquity in the nooks and corners, with International hit tracks playing in the background to subdue the monotonousity.

Below are the food we ordered and my reviews as follows : Crispy Chilli Babycorn - okayish. slight crispy Murgh Malai Kebab - HEAVENLY; with perfectly cooked chicken in a very flavorful, creamy sauce and salsa; the green chutney was bad though. Crispy Chicken in Chilli Mustard Sauce - really delish with a unique flavour Chicken in Chilli Oyster Sauce - salty and umami flavour, not that sweet or spicy Schezwan Chicken - meh. just like any other restaurant. but well cooked chicken Mixed Lemon Grass Spl. Fried Rice - okayish. with hint of lemon grass Chicken Pan Fried Noodles - The best noodle dish here. Period. With slight crispy noodles and enticing gravy along with chicken and egg and bok choy, corn, bell papers, mushroom, beans, spinach, onions and carrots. Sweet Lime Soda - not the best, but good to have along with greasy Chinese dishes to wash it all down.

The quantity was good along with the quality of food. I'm myself a sort of Chicken connoisseur so I guarantee you to be mind-blown if you taste their kebabs. Its really worth the visit since we did go back more than once just to have the Murgh Malai Kebab and Pan Fried Noodles once again. The staff is friendly and courteous. Do request for special instructions for preparation or sauces if any. Price is moderate to costly, but given the ambience and quality, two factors that is becoming extremely rare in this city, I'd say its pretty worthwhile. The options are limited to decent and the menu not being 10 pages long is actually smart. I'd recommend everyone to try this place at least once since I'd love to go back again on...

Visited Lemon Grass Restaurant expecting a good dining experience, but it turned out to be very disappointing. The dal was overly salty, and when I complained, they reluctantly agreed to change it, only to bring back the same dal diluted with water. The dilution was up to a level where it seemed like a roadside food being served. When confronted they started an argument to spoil the experience even further even though I mentioned to add the price and take back the food. The food was poorly cooked with the synthetic paneer being served in place of original dairy paneer. The taste was poor and quality far from what they claim. The Paneer Chilli Dry was served semi-gravy despite my clear instructions. Service was slow and unprofessional, and the management seemed unwilling to admit their mistakes. They do not take constructive criticism positively so no need to give any feedback or you'll just be spoiling your evening. To make things worse, they charged heavy service charges despite the subpar service. Overall, poor taste, poor service, and poor management. Would not recommend...

I ordered vegetarian fried rice for my mother who is a pure vegetarian through online delivery from this restaurant. Not only did they send me non vegetarian food with chicken and egg during the auspicious month of Shravan when there is no non vegetarian food allowed in the house, but also told me that I should have "checked" the food before eating it even though they overprice all their food items. So somehow it is upto the customer to pay arbitrary rates and then cross check their food before eating it. As if this wasn't outrageous enough, when I was speaking to them on the phone, they kept harassing me and forcing me to give them my home address so they can come and give me a "formal apology", which when I told them was completely inappropriate, they started behaving even more rudely. I don't know which part of their service was the worst but if I was living alone and not with my parents, this conduct would have scared me. I have already filed a consumer complaint with FSSAI but this review was necessary to highlight the staffs negligence and...