New Punjab Khalsa Hotel — Restaurant in West Bengal

📍 Overview

Address: Shop 24, G.T. Road, Bally Khal, Howrah, West Bengal

Cuisine: North Indian, Chinese, Mughlai, Biryani, Kebabs, Rolls, Momos

Price Range: Approximately ₹400 for two

Timings: Opens ~11:45 am – midnight daily

⭐ Ratings & Popular Dishes

Zomato dining rating: 3.5★ from 348 ratings; delivery: 4.1–4.2★ from ~35 k orders

Magicpin rating: 3.8★ from 300 check-ins

Highly recommended items:

Paneer Butter Masala Chana Masala Laccha Paratha Rolls and Kebabs (notably Chicken Biryani, Egg Roll, Chilli Chicken)

👍 What Works

Value for money: Lots of flavour at a modest price—ideal for a casual bite .

Delivery & takeaway: Smooth online ordering through platforms like Swiggy/Zomato, with decent delivery reliability and packaging .

Environment: Cozy indoor seating makes it a comfortable dine-in spot .

⚠️ Common Complaints

Inconsistent food quality: Instances of cold meals, mispacked/delayed orders .

Item mix-ups: Complaints such as egg curry containing chicken bone, wrong items delivered, missing dishes .

Service delays: Late servicing noted by some dine-in customers.

📝 Final Thoughts

New Punjab Khalsa Hotel offers a solid quick-serve experience, especially for fans of hearty Punjabi-style dishes. The Paneer Butter Masala, Chicken Biryani, and Rolls stand out, offering rich flavour at a bargain. However, be prepared for occasional service hiccups—cold food or wrong/missing items in orders have popped up in reviews. For dine-in, while the ambiance is simple and welcoming, patience may be needed during busy hours.

✅ Ideal for:

Budget-conscious diners North/Mughlai cuisine lovers Takeaway or deliveryers craving classic Punjabi fare

⚠️ Keep in mind:

Ask them to pack hot items tightly if ordering delivery.

Double‑check your order on arrival.

If on-site, go during off-peak hours to avoid...

It is a very old restaurant at Bally, if I recall previous food quality and behaviour was very good, I have enjoyed it a lot when I was at college, but now the food quality is just okay, taste is not good, I ordered Chicken biriyani and Hakka noodles with egg and chicken.

If I reviewed the taste of Chicken biriyani, it was not biriyani, no taste, no flavour , just they cooked and served. I never prefer to buy Biriyani from them.

If I reviewed Hakka noodles, it's not hakka noodles, too much oil they used and no taste of Chicken as well as noodles taste whatever they used to do.

After I ordered, my observation is their team is unable to handle the rush during puja time, no queue maintained by customers and waiting time around 35 minutes to receive my 2 dish hakka noodles and one chicken biriyani.

But later I will try their chicken dish with moglai Paratha, it was my best dish, Punjab Khalsa was best that periods, I enjoyed it with my friends and family and the year...

Upadate: They have worked on the ambiance and hygiene. The overall makeover is really good. I generally eat roti and chichen kasha from here. The quantity and quality are good.

Mixed feelings. I've visited this Dhaba twice. On my first visit I tried chicken biryani. And I loved it. Quality and quantity both were good. Also I have had their chicken chap. It was bit too oily to my liking. Still the taste was good. Later few days ago I tried their tandoori roti and chilli chicken. The roti was perfect. But I didn't like the chilli chicken. Actually the preparation of the said chilli chicken is quite different from what I know. It was more like chichen bharta! Taste was about ok. Also the ambiance is average. They have tied up with zomato and swiggy for home delivery. I wish they have invested more on the infrastructure and ambiance also. Bally Ghat area lacks good restaurants. That is why this Dhaba is...