So I planned to order at dominos even after couple of bad experiences with them these people just like about this stupid 30 mins delivery and I am okay if it is 10 15 mins late. I understand that completely. So today I decided to give them one more try ordered lot of things as I had some friends over and then it showed that it will be delivered in 30 mins I was like okay. I noticed after 20 mins that it is still showing 21 mins so I decided to call the restaurant and zomato doesn't care about the delivery from this place. They told me that the delivery person has already left and I thought it okay he will come in 10- 15 min as they told me delivery guy will call and tell me the status so but even after wait if 20 mins neither i received my order nor any update from delivery guy. So I called them again and they again gave me same answer as if it's a standard template but then when I told them I called you 20 mins ago and it's been almost 1 hour and I haven't received any update or my order these people had the audacity to just keep the phone aside and not respond to me. I tried zomato support but they have thi bot system with only two options which just end up saying sorry as if that sorry is going to fill my stomach but then i decided to try to call dominos again and line was busy after 3 attempts they picked my phone and after a long agrument I finally got the number of delivery guy. I called him and he didn't pick my phone as usual classic behaviour and now after 1 hour 30 mins the guy picked my call and told me he will need another 20 mins. I don't understand who eats a cold pizza or let alone who waits for an pizza order for more than one and half hour when the place it just 3kms always from your location.
FRIENDLY ADVICE NEVER ORDER FROM DOMINO'S SPECIALLY THROUGH ZOMATO. These people don't value customers or the money you are paying, all they care about is giving you some random lame answers and ignoring you calls. Good only know for what are we paying taxes to them when the...
Read moreDominos Pizza, Pe Ve Plaza Porur Outlet is one of the worst outlets I have ever ordered online. Chicken keema and onion pizza had only onions with just a single mini keema piece shredded in it like someone was cutting it near the pizza and fiew small pieces fall upon the pizza unknowingly. Atleast they should justify upto 3star rating. Margerita pizza was just near to okay. Just sauce was adequate not the cheese. Classic pizza mania was the worst of all. It was not fresh for sure. The crust was very hard. Pizza was cold. Maybe they have made it few hours ago and kept it. Only thing that was satisfying was miranda . These guys are doing scam for online orders. And it showed your order is out for delivery, after 15 mins they called and said they dont have 7up which I oredered and what would I prefer instead of it. How is that going to work for an order thats been out for delivery for 15 mins. Please dont order from Ve pe Plaza Dominos Porur branch. Try with some other branch. Dont get cheated by...
Read moreI visited this place for a dine-in experience around 10 PM. Unfortunately, the air conditioning was not working properly, which made the environment uncomfortable. Due to this, we decided to switch to a takeaway order instead.
The order preparation time was also quite long, which added to our frustration. Additionally, the dine-in area was very small, with chairs arranged in an improper way. Some of the seating was positioned behind the bathroom, which is not an ideal option for dining.
Overall, the lack of proper air conditioning, long wait times for order preparation, and poor seating arrangements made for a disappointing experience. The management should consider improving these aspects to enhance the overall customer experience. Better air conditioning, quicker order processing, and more thoughtfully arranged seating would make a significant difference. Until these issues are addressed, I would recommend opting for takeaway rather...
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