Batukaru Kopi offers an extraordinary view that adds to the charm of the visit. While the coffee and food are fairly standard, they are acceptable given the remote location of the café, where finding food and beverage suppliers could be challenging. The design of the spot is particularly appealing, with wooden chairs, comfortable backrests, and a captivating rug that enhances the eclectic atmosphere.
However, during my visit, I encountered a couple of issues: the bidet toilet was non-functional, and the Wi-Fi was down, reportedly due to high usage. I understand that these issues might arise, but I hope management takes note, especially since attracting a large number of visitors is crucial for any coffee shop. Perhaps improving the capacity or bandwidth of the internet connection, or opting for a provider with a stronger network, could enhance the...
Read moreI’ve been to this café a few times, really wanting to love it, because the space has so much potential. But every time, I leave disappointed.
Basically, people can smoke everywhere, every table, every corner. So unless you’re into having a side of secondhand smoke with your smoothie bowl, it’s kind of impossible to enjoy the food.
Last time I went (10am breakfast with my 9-month-old baby), smoke was literally blowing right into his face. I kindly asked the woman next to me if she could smoke outside, and she replied, “I was here first, it’s your problem.” Lovely, right?
And the staff? Didn’t do much. No support, no care, just a bit of a blank stare.
I really want to love this place, but at this point, it feels more like a smoking lounge than a café. If they ever decide to actually care about the customer experience, I’d give it...
Read moreSuch an adorable place in a great location, but after seeing many people share a positive experience on Instagram I expected so much more - just proves, you can't trust influencers these days.
Coffee - good, but not great as I'd expect considering the name of the cafe (microfoam had big bubbles). View - pretty, but definitely not one of the best in the area. Interiors - love the carpets and rustic charm, but you can tell the space is aging and they're not putting love and care into cleaning. Cakes - the chocolate desserts had a nice consistency but didn't taste at all like chocolate, just super super sweet, and the banana bread was more like a slice of bread, not...
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