We visited The Sanctuary this evening and had a bit of a mixed experience. The food was genuinely tasty – full of flavour and well cooked – but the overall service made things a bit difficult.
Meals came out slowly and in no real order, and one of the mains was missed off our order. To be fair, they did bring it out eventually, but we had to wait until the end, which wasn’t ideal with two babies and three young children in our group.
There were no proper children’s options on the menu either, and the sangria I ordered didn’t feel worth the price. Portion sizes could also be improved.
That said, it’s a lovely setting, and the food that came was enjoyable. With better service and more family-friendly touches, this place could be a...
Read morehe breakfast was excellent — every dish was full of flavor and beautifully presented. The quality and taste truly exceeded my expectations, making it a perfect way to start the day.
The staff were also very friendly and attentive, especially Ngurah. He carried out his duties with the professionalism and standards of a fine restaurant, always ensuring that everything was well taken care of. His warm attitude and genuine hospitality made the experience even more memorable.
The ambiance of Sanctuary Umalas adds to the whole experience — peaceful, cozy, and welcoming. It’s a place where you can enjoy not only great food but also excellent service.
Highly recommended, and I will definitely be...
Read moreI recently had the pleasure of dining at this restaurant, and I must say, it was an exceptional experience from start to finish. The environment is absolutely stunning, creating a perfect ambiance for a memorable meal.
The food was nothing short of excellent; each dish was beautifully presented and bursting with flavor. What truly stood out, however, was the staff. They were incredibly friendly and welcoming, ensuring that every moment of our visit was enjoyable. Their attentiveness and genuine care for our happiness made all the difference.
I highly recommend this restaurant to anyone looking for a delightful...
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