White Canny — Restaurant in Denpasar Selatan

SERVICE: Initially we called for a reservation for 2 persons, and it was immediately rejected and we were asked to come directly. We explained that we had been there last week ago and did not get a table on the 2nd floor (because my husband smokes), they said please come and they guaranteed that we would definitely get a place. As a result, when we arrived at the restaurant, we almost didn't get the table we wanted on the 2nd floor, fortunately there were customers who finished eating and left immediately, so we occupied their table. We ordered Cesare salad, prawn n avocado salad, chicken stripes & chips as a starters, then chicken cordon bleu and chicken parmigiana as main courses, as well as renon sunset, banana & strawberry shake, and mineral water for our drinks. We asked for the Cesare salad, prawn n avocado salad, chicken chips and the whole drinks to be brought out first. The main course chicken cordon bleu and chicken parmigiana were brought out after we finished eating the starters menu. But what happened... they brought out all the menus simultaneously and made our table full of food like there was going to be a festival. Honestly, it was embarrassing! It looks like we hadn't eaten in weeks. It's a good thing we ordered our dessert and coffee last, otherwise it's unimaginable.

FOOD : The food should to be good, but .. Our food, especially for the main course (chicken cordon bleu and chicken parmigiana) got cold and very inedible as the flour became hard and too tenacious to eat. Fortunately, the sautéed vegetables and mash potato were still good to eat even when cold.

Last but not least.. Teach your staff to never underestimate a reservation request even if it's for 2 persons! Teach your waiter/s how to handle customer requests, if a customer request is not understandable, teach them TO ENQUIRE AGAIN AND DON'T MAKE PERSONAL ASSUMPTIONS.

Perhaps we were wrong in thinking that the staff at White Canny were just like at any other similar restaurant we've been to, able to understand and comprehend what we were being instructed. Looks like our expectations were too high. Honestly, we were completely flabbergasted when the waitress pulled out all our orders, and since we were too lazy to comment anymore, we let it go and made a note for ourselves.

One of the fantastic things about White Canny is that the ambience of the restaurant is hommy and charming, with a little touch of European restaurant atmosphere. The service was also good and friendly, but unfortunately they couldn't execute the customer's instructions better and never underestimate a reservation request even only...

Last time i went to White Canny was 2019 and they were a small humble cafe but now, they are upgrading their menus, place and service too! I was astonished to see their new second floor area which is mainly targeted for coffee drinker and patisseries they named ATRE. Too bad i was a bit too early so they only have 2 cake slices available and i retract my order which is croissant 🥐. Instead i got their Green Lantern smoothies that is sweet as apple and there's a hint of lime/lemon + Health Detox that i wasn't really a fan of because the ginger taste was so prominent and it was clashing with the ice juice. But overall my experience was great!! I like the place, their small pond of kois and their interior! They have playground area for kids too under the second floor!!! 4.5/5 will...

Cozy place but need to improve : we asked about to change the sauce and just mixed inside but coming sauce ots nasi goreng suna cekuh need more herb and spiced, i’m not finished the nasi goreng because of that the waiting staff just take off my nasi goreng without ask anything ex; why your nasi goreng is not finished? Something problem?, etc. It will be nice and i’ll not asking to change or anything I order es cendol but the taste just like es cendol in street vendors (too much sugar, too much coconut milk) for me it’s better when you make your own signature cendol or reduce the coconut milk or make sugar ots (just my opinion) The food coming too long even we only order 3 kind of food and there are just 2 table...