Teluk Merah Sichuan Hot Pot 巴厘岛红海湾川味自助火锅 — Restaurant in Kuta

I was really looking forward to dining here, but unfortunately, my experience was quite disappointing. One major issue was the lack of clear communication about the extra charge for the soup base. If there are fewer than three people, there’s an additional 100K charge but this wasn’t mentioned when I arrived. Instead, they only informed me after the soup had already been served and I had started eating, which felt unfair.

Another concern was the freshness of the ingredients. I arrived around 2 PM, and the meats looked dry, dark, and not very fresh almost as if they had been sitting in the chiller since the day before.

I really wanted to enjoy my meal, but these issues made it a disappointing experience. I hope the restaurant improves its communication and ensures better ingredient quality...

There is not much flavour for the soup bases. Fish balls, squid balls, tofu, etc has difference texture and plain, too. Maybe used more flour then the seafood to make it? The shrimp is the only nice seafood here I reckon. The service is great, the staff are very attentive. For the price for all you can eat is not bad to try it but if you want great chinese hot...

Would definitely recommend this place. The service was really great. The staff is super friendly, kind and extremely attentive!!! We loved that all the ingredients were fresh and could be self served as a buffet. They had a lot of different dishes. Maybe the dessert options could have been a bit better but they had fresh fruits which was...