Excelso Mantos 3 — Restaurant in Manado

Doing good coffee is not difficult. Selling coffee to take away seems complicated here. 10 minutes to prepare, 5 minutes to pack, 5 minutes to cash in. 20 minutes to serve a black coffee to go, really? Nonetheless there were more employees than customers. I told the guy I was in a hurry but he was laughing (at me?) There's cheaper, quicker...

Went back to Manado after years being away, and wanted to enjoy one of “the nongki place” in Mantos. Really really poor customer service! I’ve waited for the food like ages! Got to asked them several times “where’s my food” then it came! Just such a...

this place has one of the worst customer services. It took them like 15 min just to get a bottled water. So stingy when it comes to tissue/napkin and food ingredients. They move at the speed of turtle. Don’t come here if you’re having a bad day. You will lose it. Pelayanan disini sangatlah jelek. Minta botol air aja bisa 15 menit itu pun harus tanya berkali-kali. Tissue harus diminta ga ada tissue yg biasa ditaruh ditengah2 meja kaya restoran yg lain. Salah satu keju dr nachos abis, kita minta supaya keju yg lain yg di double, tapi ga dikasi, pelit bgt soal...