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Damar Restaurant — Restaurant in Megamendung

Name
Damar Restaurant
Description
Nearby attractions
Nearby restaurants
Padi Pool Bar
Puncak Rd, Gadog, Megamendung, Bogor Regency, West Java 16770, Indonesia
Amanaia Vimala Hills (Ex Talaga Sampireun)
Sukamahi, Megamendung, Bogor Regency, West Java 16770, Indonesia
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Keywords
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Damar Restaurant things to do, attractions, restaurants, events info and trip planning
Damar Restaurant
IndonesiaWest JavaMegamendungDamar Restaurant

Basic Info

Damar Restaurant

Puncak Rd, Gadog, Megamendung, Bogor Regency, West Java 16770, Indonesia
4.9(847)
Save
spot

Ratings & Description

Info

attractions: , restaurants: Padi Pool Bar, Amanaia Vimala Hills (Ex Talaga Sampireun)
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Phone
+62 852-8228-2061
Website
pullman-ciawi-vimalahills.com

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Featured dishes

View full menu
dish
Rottiseri Chicken
dish
Bajamba Padangan
dish
Bebek Goreng Vimala Hills
dish
Kambing Guling
dish
Iga Bakar / Goreng Sambal Penyet
dish
Ikan Bakar Sambal Matah
dish
Ayam Bakar Bumbu Rujak
dish
Lumpia Udang
dish
Fritter Mixer
dish
Rujak Pengantin
dish
Tahu Telor
dish
Sop Iga Bakar
dish
Rawon Setan
dish
Soto Khas Bogor
dish
Soto Ayam
dish
Sate Ayam
dish
Sate Kambing
dish
Sate Sapi Maranggi
dish
Sate Campur (Sapi, Ayam, Lilit)
dish
Nasi Goreng Sangkuriang
dish
Nasi Timbel Komplit
dish
Nasi Liwet Cianjuran
dish
Nasi Goreng Lidah Sapi
dish
Mie Goreng Ayam
dish
Mie Godog Jawa
dish
Ayam Goreng Betutu
dish
Iga Kambing Bumbu Maranggi
dish
Empal Gepuk Sukabumi
dish
Ikan Kriuk Sambal Wangi
dish
Ayam Bakar Sambal Kemangi
dish
Udang Bakar Madu Sambal Mangga
dish
Cumi Saus Padang
dish
Tahu Isi Ayam Sayur & Jamur
dish
Bakwan Jagung Bumbu Kacang
dish
Tempe Mendoan
dish
Singkong Goreng
dish
Tahu Krispi Lada Garam
dish
Pecel Sayur Madiun
dish
Ketoprak Khas Jakarta
dish
Urap Sayur Sedep
dish
Salmon Kuah Lodeh
dish
Tongseng Kambing
dish
Tongseng Ayam
dish
Ikan Kakap Asam Padeh
dish
Nasi Merah Campur Vegetarian
dish
Nasi Bakar Ikan Tongkol
dish
Nasi Tutug Oncom Tasikmalaya
dish
Nasi Goreng Rendang Pariaman
dish
Nasi Goreng Teri Kecombrang
dish
Nasi Goreng Cikur Ayam Asap
dish
Nasi Goreng Kambing
dish
Spicy Tuna Roll
dish
Lamb Biryani
dish
Mushroom & Vegetables Lumpia
dish
Vegetables Tempura
dish
Vegetable Rice Roll
dish
Zen Relief Salad
dish
Avocado Shrimp Salad
dish
Mixed Seafood Ala Thai Salad
dish
Clear Wonton Soup
dish
Tom Yum Goong
dish
Penang Curry
dish
Beef Udon
dish
Char Kway Teow Seafood
dish
Hainanese Chicken Rice
dish
Prawn Dragon Roll
dish
Salmon Mentai
dish
Chicken Ballotine
dish
Duck Leg Confit
dish
Seared Norwegian Salmon
dish
Chicken Goujon & Beef Crocket
dish
Nachos
dish
Roasted Chicken Cob Salad
dish
Classic Caesar Salad
dish
Honey Mustard Beef With Mixed Green
dish
Homemade Chef Salad
dish
Seafood Bisque
dish
Edamame Veloute With Cheese Stick
dish
Pizza Pepperoni & Mushroom
dish
Pizza Margherita
dish
Pizza Meat Lover
dish
Spaghetti Bolognaise
dish
Penne Smoked Chicken Alfredo
dish
Fettucinne Carbonara
dish
Prawn Aglio Olio
dish
Wagyu Burger
dish
Vimala Vegan Wrap
dish
Chicken Burger
dish
Classic Club Sandwich
dish
Bulgogi Beef Sandwich
dish
US Black Angus Rib Eye
dish
Black Angus Tenderloin
dish
Angus Sirloin
dish
French Fries
dish
Potato Au Gratin
dish
Steam Rice
dish
Garlic Rice
dish
Sauteed Baby Beans And Corn
dish
Mashed Potatoes
dish
Creamy Spinach
dish
Half Roasted Chicken With Potatoes & Vegetables
dish
Lamb Quesadilla
dish
Calamari & Onion Ring
dish
Creamy Corn Soup
dish
Potato & Leek Soup
dish
Tahu Gejrot Cirebon
dish
Sate Kere Solo
dish
Steamed Vegetables Dumpling
dish
Cauliflower Fritter With Chimicurri
dish
Coco Pesto Zucasta
dish
Tape Bakar
dish
Es Campur
dish
Es Pisang Ijo
dish
Es Kopyor
dish
Seasonal Mixed Fruit
dish
Whole Nut Brownies With Creamy Caramel Sauce
dish
Mille Feuille
dish
Caramel Banana With Chocolate Soup
dish
Lava Cake
dish
Strawberries Bavarois
dish
New York Cheese Cake
dish
Ovomaltine And Oreo Crepes
dish
Roasted Peanuts & Salty Caramel
dish
Lychee Lemonade
dish
Orange Juice
dish
Strawberry Smoothies
dish
Brilliant Breakfast Tea
dish
Iced Lychee Tea

Reviews

Nearby restaurants of Damar Restaurant

Padi Pool Bar

Amanaia Vimala Hills (Ex Talaga Sampireun)

Padi Pool Bar

Padi Pool Bar

4.9

(267)

Click for details
Amanaia Vimala Hills (Ex Talaga Sampireun)

Amanaia Vimala Hills (Ex Talaga Sampireun)

4.5

(2.1K)

$$

Click for details
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Reviews of Damar Restaurant

4.9
(847)
avatar
5.0
21w

A Breezy Morning Feast at Damar Restaurant, Pullman Ciawi

Tucked away in the cool, breezy highlands of Bogor, Damar Restaurant at Pullman Ciawi offers a breakfast buffet experience that feels like a mini holiday in itself. I came in expecting a typical hotel breakfast—but what I got was easily one of the best buffet spreads I’ve had in Indonesia.

The variety was mind-blowing: from Indian curries, Japanese sushi and takoyaki, to hearty Western favorites and comforting Asian classics. There’s truly something for everyone.

🌟 What I Loved Most:

Lontong Sayur – Creamy, rich, and perfectly balanced. Comfort food at its finest. Kwetiau Goreng & Mie Goreng – Flavorful, satisfying, and not greasy. Dimsum – Fresh, hot, and generously filled. Jamu Corner – This deserves a spotlight. The man preparing the jamu clearly knows his craft. Unlike the overpowering versions I’ve had elsewhere, the blends here were smooth, natural, and revitalizing. I even went for seconds—and brought my husband along to try!

👀 The View & Vibes:

Damar sits right beside one of the resort’s pools, so you can enjoy your meal while watching kids splash around. It’s relaxed, lively, and family-friendly. The morning breeze made everything feel extra cozy and refreshing.

🪄 Unexpected Joy:

A delightful surprise was the roaming magician who visited each table. My kid couldn’t stop giggling—it was such a sweet, whimsical touch that made the whole morning feel extra special.

👏 Service & Seating:

The service? Perfecto. Dishes were cleared swiftly, and the staff were warm, attentive, and genuinely helpful. The seating is spacious, with enough room between tables to feel relaxed. I especially loved the sofa tables—they were so comfortable, I could’ve stayed all day. In fact, three hours flew by without us noticing!

If I had to nitpick, the bubur ayam could use a bit more seasoning, and the plain croissant didn’t quite match the buttery flakiness I’ve had at other 5-star hotels. But these are truly minor points in an otherwise amazing spread—and I’m confident they’ll continue to refine what’s already an incredible offering.

🌈 Final Thoughts:

If you're in or around Bogor, Damar Restaurant is a must-visit for breakfast lovers. It’s more than just a meal—it’s a slow, joyful morning filled with delicious food, warm hospitality, and yes... a little magic. I can’t wait to come back and try all the dishes I missed...

   Read more
avatar
1.0
2y

Breakfast di harga 300k/pax. Dgn harga segitu kualitas makanan dan service nya sangat tidak sebanding saya tiba di hari minggu jam 09:30 utk 3 pax:

Saat sampai table tidak disediakan kain napkin, padahal di bbrp meja lain ada, lalu sy minta tissue ke waiter diarahkan silahkan ambil sendiri di samping mesin kopi, saat di coffee station ternyata tissue nya habis (sampai kami selesai makan jam 11 tissue nya tidak direfill karena saya bolak balik periksa terus apakah sudah ada tissue) lalu saya minta ke waiter lagi, setelah dia sadar bahwa tissue habis lalu dia pergi ke tempat lain dan berikan ke saya, berapa? 3 lembar.... Pelayanan nya tidak memperhatikan keperluan tamu.

Saat duduk tidak ditawarkan kopi atau teh, jadi saya pergi sendirike coffee station sendiri dan kebetulan agak ramai, ada 1 staff ibu2 yg menggunakan blazer sedang isi ulang susu dan ada 1 staff pria lain yg sedang membuat bbrp gelas kopi dan ada juga seorang tamu yg sedang menunggu kopi nya selesai dibuatkan, lalu saya titip pesan saja ke staff pria tsb tlg dibuatkan kopi dan diantar ke meja saya. Setelah bbrp menit saya kembali ke meja, saya kaget ternyata kopi sudah diantar ke meja saya dalam keadaan sendok sudah dicelupkan kedalam kopi sy dan tanpa coffee saucer. Saya berpikir ini pasti staff pria nya masih trainee tidak tau tata krama penyajian kopi. Berselang bbrp lama saya ingin kopi lagi, kembali ke coffee station masih ada staff ibu2 yg pakai blazer, beliau buatkan saya kopi, ternyata beliau juga juga sama, setelah kopi sudah siap beliau langsung celupkan sendok kedalam kopi saya dan lsg memberikan gelas tsb ke sy tanpa piring kopi, seolah2 sedang di kos2an... Warung saja menyajikan kopi menggunakan saucer dan sendok diatas saucer bukan dicelupkan ke dalam kopi saya. Ini hotel bintang 5 loh. Lucu.

Pilihan makanan nya seperti hotel bintang 3 atau 4 maximal karena tidak ada yang menonjol sama sekali, protein nya sangat sedikit, kebanyakan karbohidrat dan kelihatan dr keseluruhan bahan2 yg disajikan seakan ingin menekan cost karena sangat dominan bahan murahan seperti pasta, ketang, terong, pizza, roti, tempe dll. Buat saya yg benar2 daging cuma ayam goreng kremes itu pun piring penyajian nya kecil sehingga cepat habis, setelah habispun direfill nya lama. Dimsum cuma ada siomay dan bakpao, dan siomay nya cepat habis, berulang2 saya cek apakah sudah ada siomay dan selalu belum direfill. Letak bamboo steamer dimsum nya juga jauh di blkg meja sehingga susah sekali utk mengambilnya saat buka tutup nya tangan kita bisa kena uap panas, dan juga tidak ada yg menjaga utk bantu saya ambil dari blkg kitchen. Es krim nya punya dari mesin es krim soft serve bukan dari bucket yg pilihan banyak, dan es krim yg keluar juga cair dan berair tidak bagus layak nya soft serve. Puding nya pun sangat underwhelming, dari cetakan puding bulat lalu dipotong 1 sisi ditaruh di piring kecil ditambah krim dari piping bag disamping. Jg tidak tersedia oven utk memanaskan roti. Ini hotel bintang 5 loh.

Minuman nya juga ada yg dari dispenser ada yg dari carafe, yg dari carafe staff nya juga bilang yg di carafe itu jus asli, padahal saya coba minum jus asli nya paling cuma 25% sisa nya ditambah minuman kemasan lain dan gula, saya tdk bisa ditipu karena saya sudah pernah coba minuman jus asli dari resto di hotel bintang 5 lain. Ini encer dan terlalu manis. Org mau minum sehat kok ditambah gula tambahan.

Kesimpulan nya, ini Damar Resto sangat tidak layak dgn harga 300k/pax. Saya pernah coba sheraton bandung aja breakfast nya cuma 170k nett tapi bahan nya bagus dan segar semua, ada ikan, ada eskrim diamond bucket. Jauh lebih lengkap. Damar Resto ini level nya lebih ke bintang 3-4. Semoga management Accor bisa baca review ini dan benahi Damar Resto. What a complete joke. Padahal saya lihat tamu2 nya bukan org sembarangan yg tidak pernah coba breakfast hotel bintang 5 di tempat lain. Ada orang asing juga. Padahal lokasi Pullman di vimala...

   Read more
avatar
1.0
44w

I rarely give feedback but this time i do think i have to, with hope there would be improvement from the feedback (if the management consider it as input).

When I came, It was around 8pm, the guest capacity was around 50-60%, but, no staff ask not serve me to table. even when i found the table my self, no one asking anything around 10 minutes until i call them. If i’m not mistaken, a 5 star hotel restaurant always pay attention with service

I originally order pizza, but then the fact was the pizza was sold out but no one come to me directly to explain until i was moved to another empty table and the staff just told me when i move. In fact, there is someone beside my table order Pizza but the staff keep saying its sold out.

I order rawon setan, which originally the staff told me it would be spicy. but in fact, the taste was no spicy at all until i add the sambal my self

When me and several staff unintentionally/accidentally look each other eyes to eyes (eye contact), instead of smiling, they avoid the eye contact. Even when we left the restaurant, the staff that we met around the corner not even greet us

Atmosphere is great already

I wish the this feedback could be taken as part of the improvement since 5 star hotel restaurant has to be excellence in...

   Read more
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Hastari AnandhitaHastari Anandhita
A Breezy Morning Feast at Damar Restaurant, Pullman Ciawi Tucked away in the cool, breezy highlands of Bogor, Damar Restaurant at Pullman Ciawi offers a breakfast buffet experience that feels like a mini holiday in itself. I came in expecting a typical hotel breakfast—but what I got was easily one of the best buffet spreads I’ve had in Indonesia. The variety was mind-blowing: from Indian curries, Japanese sushi and takoyaki, to hearty Western favorites and comforting Asian classics. There’s truly something for everyone. 🌟 What I Loved Most: - Lontong Sayur – Creamy, rich, and perfectly balanced. Comfort food at its finest. - Kwetiau Goreng & Mie Goreng – Flavorful, satisfying, and not greasy. - Dimsum – Fresh, hot, and generously filled. - Jamu Corner – This deserves a spotlight. The man preparing the jamu clearly knows his craft. Unlike the overpowering versions I’ve had elsewhere, the blends here were smooth, natural, and revitalizing. I even went for seconds—and brought my husband along to try! 👀 The View & Vibes: Damar sits right beside one of the resort’s pools, so you can enjoy your meal while watching kids splash around. It’s relaxed, lively, and family-friendly. The morning breeze made everything feel extra cozy and refreshing. 🪄 Unexpected Joy: A delightful surprise was the roaming magician who visited each table. My kid couldn’t stop giggling—it was such a sweet, whimsical touch that made the whole morning feel extra special. 👏 Service & Seating: The service? Perfecto. Dishes were cleared swiftly, and the staff were warm, attentive, and genuinely helpful. The seating is spacious, with enough room between tables to feel relaxed. I especially loved the sofa tables—they were so comfortable, I could’ve stayed all day. In fact, three hours flew by without us noticing! If I had to nitpick, the bubur ayam could use a bit more seasoning, and the plain croissant didn’t quite match the buttery flakiness I’ve had at other 5-star hotels. But these are truly minor points in an otherwise amazing spread—and I’m confident they’ll continue to refine what’s already an incredible offering. 🌈 Final Thoughts: If you're in or around Bogor, Damar Restaurant is a must-visit for breakfast lovers. It’s more than just a meal—it’s a slow, joyful morning filled with delicious food, warm hospitality, and yes... a little magic. I can’t wait to come back and try all the dishes I missed the first time.
Kenny LeoKenny Leo
Breakfast di harga 300k/pax. Dgn harga segitu kualitas makanan dan service nya sangat tidak sebanding saya tiba di hari minggu jam 09:30 utk 3 pax: 1. Saat sampai table tidak disediakan kain napkin, padahal di bbrp meja lain ada, lalu sy minta tissue ke waiter diarahkan silahkan ambil sendiri di samping mesin kopi, saat di coffee station ternyata tissue nya habis (sampai kami selesai makan jam 11 tissue nya tidak direfill karena saya bolak balik periksa terus apakah sudah ada tissue) lalu saya minta ke waiter lagi, setelah dia sadar bahwa tissue habis lalu dia pergi ke tempat lain dan berikan ke saya, berapa? 3 lembar.... Pelayanan nya tidak memperhatikan keperluan tamu. 2. Saat duduk tidak ditawarkan kopi atau teh, jadi saya pergi sendirike coffee station sendiri dan kebetulan agak ramai, ada 1 staff ibu2 yg menggunakan blazer sedang isi ulang susu dan ada 1 staff pria lain yg sedang membuat bbrp gelas kopi dan ada juga seorang tamu yg sedang menunggu kopi nya selesai dibuatkan, lalu saya titip pesan saja ke staff pria tsb tlg dibuatkan kopi dan diantar ke meja saya. Setelah bbrp menit saya kembali ke meja, saya kaget ternyata kopi sudah diantar ke meja saya dalam keadaan sendok sudah dicelupkan kedalam kopi sy dan tanpa coffee saucer. Saya berpikir ini pasti staff pria nya masih trainee tidak tau tata krama penyajian kopi. Berselang bbrp lama saya ingin kopi lagi, kembali ke coffee station masih ada staff ibu2 yg pakai blazer, beliau buatkan saya kopi, ternyata beliau juga juga sama, setelah kopi sudah siap beliau langsung celupkan sendok kedalam kopi saya dan lsg memberikan gelas tsb ke sy tanpa piring kopi, seolah2 sedang di kos2an... Warung saja menyajikan kopi menggunakan saucer dan sendok diatas saucer bukan dicelupkan ke dalam kopi saya. Ini hotel bintang 5 loh. Lucu. 3. Pilihan makanan nya seperti hotel bintang 3 atau 4 maximal karena tidak ada yang menonjol sama sekali, protein nya sangat sedikit, kebanyakan karbohidrat dan kelihatan dr keseluruhan bahan2 yg disajikan seakan ingin menekan cost karena sangat dominan bahan murahan seperti pasta, ketang, terong, pizza, roti, tempe dll. Buat saya yg benar2 daging cuma ayam goreng kremes itu pun piring penyajian nya kecil sehingga cepat habis, setelah habispun direfill nya lama. Dimsum cuma ada siomay dan bakpao, dan siomay nya cepat habis, berulang2 saya cek apakah sudah ada siomay dan selalu belum direfill. Letak bamboo steamer dimsum nya juga jauh di blkg meja sehingga susah sekali utk mengambilnya saat buka tutup nya tangan kita bisa kena uap panas, dan juga tidak ada yg menjaga utk bantu saya ambil dari blkg kitchen. Es krim nya punya dari mesin es krim soft serve bukan dari bucket yg pilihan banyak, dan es krim yg keluar juga cair dan berair tidak bagus layak nya soft serve. Puding nya pun sangat underwhelming, dari cetakan puding bulat lalu dipotong 1 sisi ditaruh di piring kecil ditambah krim dari piping bag disamping. Jg tidak tersedia oven utk memanaskan roti. Ini hotel bintang 5 loh. 4. Minuman nya juga ada yg dari dispenser ada yg dari carafe, yg dari carafe staff nya juga bilang yg di carafe itu jus asli, padahal saya coba minum jus asli nya paling cuma 25% sisa nya ditambah minuman kemasan lain dan gula, saya tdk bisa ditipu karena saya sudah pernah coba minuman jus asli dari resto di hotel bintang 5 lain. Ini encer dan terlalu manis. Org mau minum sehat kok ditambah gula tambahan. Kesimpulan nya, ini Damar Resto sangat tidak layak dgn harga 300k/pax. Saya pernah coba sheraton bandung aja breakfast nya cuma 170k nett tapi bahan nya bagus dan segar semua, ada ikan, ada eskrim diamond bucket. Jauh lebih lengkap. Damar Resto ini level nya lebih ke bintang 3-4. Semoga management Accor bisa baca review ini dan benahi Damar Resto. What a complete joke. Padahal saya lihat tamu2 nya bukan org sembarangan yg tidak pernah coba breakfast hotel bintang 5 di tempat lain. Ada orang asing juga. Padahal lokasi Pullman di vimala sangat bagus
Muhammad Arief Erdi PrasetyoMuhammad Arief Erdi Prasetyo
I rarely give feedback but this time i do think i have to, with hope there would be improvement from the feedback (if the management consider it as input). 1. When I came, It was around 8pm, the guest capacity was around 50-60%, but, no staff ask not serve me to table. even when i found the table my self, no one asking anything around 10 minutes until i call them. If i’m not mistaken, a 5 star hotel restaurant always pay attention with service 2. I originally order pizza, but then the fact was the pizza was sold out but no one come to me directly to explain until i was moved to another empty table and the staff just told me when i move. In fact, there is someone beside my table order Pizza but the staff keep saying its sold out. 3. I order rawon setan, which originally the staff told me it would be spicy. but in fact, the taste was no spicy at all until i add the sambal my self 4. When me and several staff unintentionally/accidentally look each other eyes to eyes (eye contact), instead of smiling, they avoid the eye contact. Even when we left the restaurant, the staff that we met around the corner not even greet us 5. Atmosphere is great already I wish the this feedback could be taken as part of the improvement since 5 star hotel restaurant has to be excellence in service Thank you
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A Breezy Morning Feast at Damar Restaurant, Pullman Ciawi Tucked away in the cool, breezy highlands of Bogor, Damar Restaurant at Pullman Ciawi offers a breakfast buffet experience that feels like a mini holiday in itself. I came in expecting a typical hotel breakfast—but what I got was easily one of the best buffet spreads I’ve had in Indonesia. The variety was mind-blowing: from Indian curries, Japanese sushi and takoyaki, to hearty Western favorites and comforting Asian classics. There’s truly something for everyone. 🌟 What I Loved Most: - Lontong Sayur – Creamy, rich, and perfectly balanced. Comfort food at its finest. - Kwetiau Goreng & Mie Goreng – Flavorful, satisfying, and not greasy. - Dimsum – Fresh, hot, and generously filled. - Jamu Corner – This deserves a spotlight. The man preparing the jamu clearly knows his craft. Unlike the overpowering versions I’ve had elsewhere, the blends here were smooth, natural, and revitalizing. I even went for seconds—and brought my husband along to try! 👀 The View & Vibes: Damar sits right beside one of the resort’s pools, so you can enjoy your meal while watching kids splash around. It’s relaxed, lively, and family-friendly. The morning breeze made everything feel extra cozy and refreshing. 🪄 Unexpected Joy: A delightful surprise was the roaming magician who visited each table. My kid couldn’t stop giggling—it was such a sweet, whimsical touch that made the whole morning feel extra special. 👏 Service & Seating: The service? Perfecto. Dishes were cleared swiftly, and the staff were warm, attentive, and genuinely helpful. The seating is spacious, with enough room between tables to feel relaxed. I especially loved the sofa tables—they were so comfortable, I could’ve stayed all day. In fact, three hours flew by without us noticing! If I had to nitpick, the bubur ayam could use a bit more seasoning, and the plain croissant didn’t quite match the buttery flakiness I’ve had at other 5-star hotels. But these are truly minor points in an otherwise amazing spread—and I’m confident they’ll continue to refine what’s already an incredible offering. 🌈 Final Thoughts: If you're in or around Bogor, Damar Restaurant is a must-visit for breakfast lovers. It’s more than just a meal—it’s a slow, joyful morning filled with delicious food, warm hospitality, and yes... a little magic. I can’t wait to come back and try all the dishes I missed the first time.
Hastari Anandhita

Hastari Anandhita

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Breakfast di harga 300k/pax. Dgn harga segitu kualitas makanan dan service nya sangat tidak sebanding saya tiba di hari minggu jam 09:30 utk 3 pax: 1. Saat sampai table tidak disediakan kain napkin, padahal di bbrp meja lain ada, lalu sy minta tissue ke waiter diarahkan silahkan ambil sendiri di samping mesin kopi, saat di coffee station ternyata tissue nya habis (sampai kami selesai makan jam 11 tissue nya tidak direfill karena saya bolak balik periksa terus apakah sudah ada tissue) lalu saya minta ke waiter lagi, setelah dia sadar bahwa tissue habis lalu dia pergi ke tempat lain dan berikan ke saya, berapa? 3 lembar.... Pelayanan nya tidak memperhatikan keperluan tamu. 2. Saat duduk tidak ditawarkan kopi atau teh, jadi saya pergi sendirike coffee station sendiri dan kebetulan agak ramai, ada 1 staff ibu2 yg menggunakan blazer sedang isi ulang susu dan ada 1 staff pria lain yg sedang membuat bbrp gelas kopi dan ada juga seorang tamu yg sedang menunggu kopi nya selesai dibuatkan, lalu saya titip pesan saja ke staff pria tsb tlg dibuatkan kopi dan diantar ke meja saya. Setelah bbrp menit saya kembali ke meja, saya kaget ternyata kopi sudah diantar ke meja saya dalam keadaan sendok sudah dicelupkan kedalam kopi sy dan tanpa coffee saucer. Saya berpikir ini pasti staff pria nya masih trainee tidak tau tata krama penyajian kopi. Berselang bbrp lama saya ingin kopi lagi, kembali ke coffee station masih ada staff ibu2 yg pakai blazer, beliau buatkan saya kopi, ternyata beliau juga juga sama, setelah kopi sudah siap beliau langsung celupkan sendok kedalam kopi saya dan lsg memberikan gelas tsb ke sy tanpa piring kopi, seolah2 sedang di kos2an... Warung saja menyajikan kopi menggunakan saucer dan sendok diatas saucer bukan dicelupkan ke dalam kopi saya. Ini hotel bintang 5 loh. Lucu. 3. Pilihan makanan nya seperti hotel bintang 3 atau 4 maximal karena tidak ada yang menonjol sama sekali, protein nya sangat sedikit, kebanyakan karbohidrat dan kelihatan dr keseluruhan bahan2 yg disajikan seakan ingin menekan cost karena sangat dominan bahan murahan seperti pasta, ketang, terong, pizza, roti, tempe dll. Buat saya yg benar2 daging cuma ayam goreng kremes itu pun piring penyajian nya kecil sehingga cepat habis, setelah habispun direfill nya lama. Dimsum cuma ada siomay dan bakpao, dan siomay nya cepat habis, berulang2 saya cek apakah sudah ada siomay dan selalu belum direfill. Letak bamboo steamer dimsum nya juga jauh di blkg meja sehingga susah sekali utk mengambilnya saat buka tutup nya tangan kita bisa kena uap panas, dan juga tidak ada yg menjaga utk bantu saya ambil dari blkg kitchen. Es krim nya punya dari mesin es krim soft serve bukan dari bucket yg pilihan banyak, dan es krim yg keluar juga cair dan berair tidak bagus layak nya soft serve. Puding nya pun sangat underwhelming, dari cetakan puding bulat lalu dipotong 1 sisi ditaruh di piring kecil ditambah krim dari piping bag disamping. Jg tidak tersedia oven utk memanaskan roti. Ini hotel bintang 5 loh. 4. Minuman nya juga ada yg dari dispenser ada yg dari carafe, yg dari carafe staff nya juga bilang yg di carafe itu jus asli, padahal saya coba minum jus asli nya paling cuma 25% sisa nya ditambah minuman kemasan lain dan gula, saya tdk bisa ditipu karena saya sudah pernah coba minuman jus asli dari resto di hotel bintang 5 lain. Ini encer dan terlalu manis. Org mau minum sehat kok ditambah gula tambahan. Kesimpulan nya, ini Damar Resto sangat tidak layak dgn harga 300k/pax. Saya pernah coba sheraton bandung aja breakfast nya cuma 170k nett tapi bahan nya bagus dan segar semua, ada ikan, ada eskrim diamond bucket. Jauh lebih lengkap. Damar Resto ini level nya lebih ke bintang 3-4. Semoga management Accor bisa baca review ini dan benahi Damar Resto. What a complete joke. Padahal saya lihat tamu2 nya bukan org sembarangan yg tidak pernah coba breakfast hotel bintang 5 di tempat lain. Ada orang asing juga. Padahal lokasi Pullman di vimala sangat bagus
Kenny Leo

Kenny Leo

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I rarely give feedback but this time i do think i have to, with hope there would be improvement from the feedback (if the management consider it as input). 1. When I came, It was around 8pm, the guest capacity was around 50-60%, but, no staff ask not serve me to table. even when i found the table my self, no one asking anything around 10 minutes until i call them. If i’m not mistaken, a 5 star hotel restaurant always pay attention with service 2. I originally order pizza, but then the fact was the pizza was sold out but no one come to me directly to explain until i was moved to another empty table and the staff just told me when i move. In fact, there is someone beside my table order Pizza but the staff keep saying its sold out. 3. I order rawon setan, which originally the staff told me it would be spicy. but in fact, the taste was no spicy at all until i add the sambal my self 4. When me and several staff unintentionally/accidentally look each other eyes to eyes (eye contact), instead of smiling, they avoid the eye contact. Even when we left the restaurant, the staff that we met around the corner not even greet us 5. Atmosphere is great already I wish the this feedback could be taken as part of the improvement since 5 star hotel restaurant has to be excellence in service Thank you
Muhammad Arief Erdi Prasetyo

Muhammad Arief Erdi Prasetyo

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