STATE Cafe & Brasserie — Restaurant in Sariharjo

Here’s a strong complaint about a fine dining restaurant that failed to meet any standard:

Dear [Restaurant Name] Management,

I am writing to express my deep disappointment with my recent dining experience at your restaurant on [date]. As a fine dining establishment, I had high expectations, but my experience was far below any acceptable standard, in every aspect.

The food was subpar to say the least. The dishes I ordered were poorly prepared, lacked flavor, and were not presented in the refined manner one would expect from a fine dining venue. The [specific dish] was overcooked and tasted bland, while the [another dish] seemed hastily thrown together with no attention to quality or detail.

The drinks were no better. They lacked balance and tasted as though they were made without any care or expertise. To call them disappointing would be an understatement.

Furthermore, the service was appalling. The staff seemed uninterested, and there was a complete lack of professionalism throughout. Our waiter was inattentive, didn’t make us feel welcome, and appeared to be rushing us throughout the meal. At no point did I feel that we were being treated as valued guests.

Lastly, the atmosphere was not aligned with what is expected of a fine dining restaurant. The setting felt uncomfortable, and there was no effort to create a welcoming or elegant dining experience.

I am truly disappointed by this experience, as I had been looking forward to enjoying a top-tier meal at your establishment. Based on this visit, I will not be returning and will not recommend your restaurant to others.

I hope you take this feedback seriously and work to address the many issues that impacted...

Here’s a more detailed and strongly-worded complaint in English:

Dear [Restaurant Name] Management,

I am writing to formally express my extreme dissatisfaction with my recent dining experience at your restaurant on 2 December . As a fine dining establishment, I expected nothing less than exceptional food and service, but unfortunately, my visit was nothing short of disappointing.

First, the duck dish I ordered was simply inedible. It was so tough and rubbery that it resembled chewing on rubber, making it impossible to eat. I have never encountered such a poorly prepared dish in any fine dining restaurant, and it left me appalled.

Next, the pasta I ordered was equally disappointing. It had no flavor whatsoever — it was bland and lacked the seasoning or texture one would expect from a quality restaurant. I could not finish the dish as it was far from enjoyable.

To make matters worse, the drinks were absolutely terrible. The taste was so foul that I could not even finish my beverage. It honestly tasted like it had gone bad, and it was a major letdown considering the high price point of the drinks.

Lastly, the service was beyond poor. The staff was rude and uninterested, showing no effort to make me feel welcome or provide any kind of meaningful service. At no point did I feel valued as a customer, and this lack of professionalism only added to my frustration.

I am extremely disappointed by this experience and will not be returning. I sincerely hope you take this feedback seriously and make the necessary improvements to both your food quality and...

State cafe and Brassiere presents a unique dining experience characterized by its spacious interior and high ceilings, which contribute to an elegant ambiance rarely found in Yogyakarta. Upon the recommendation of a culinary friend, I visited this establishment with high expectations. To commence my meal, I opted for the salmon gravlax as a shared appetizer. The dish delivered a commendable balance of salt, sugar and vinegar, effectively enhancing the natural flavor of the salmon. The accompanying small salad, dressed with a sweet vinaigrette, served as an excellent complement to mitigate any overpowering fishiness. However , the Caesar salad left much to be desired; it was notably soggy and the parmesan exhibited an oily aftertaste. This may be attributed to the challenge of serving cheese in a warm climate, but the result somewhat disappointing as it overshadowed the dressing. Regrettably, several menu items were unavailable during my visit, which limited our options. Consequently, we chose to order pizza topped with meats. While the dough showcased good quality and preparation techniques, I found the portions size inadequate for a brassiere setting-especially given the price point. I also sampled a tea infused with orange and herbs; however, it predominantly tasted like standard tea. This could be due to the use of dried orange rather than fresh ingredients, which may have compromised the intended flavor profile. The service at State cafe & Brasserie was satisfactory;staff members were welcoming and eager to assist throughout our...