Whoever was their supervisor on Wed 31st Jan 2024 was so rude to me. I came in when they were quite no one behind me on the queue. I asked her I want to get the new drink with coconut ( which I only see on their advertising screen but don’t know the name ) and she said they don’t have any drink with coconut ? I said I just saw that drink on the screen … and I waited to show her when that drink on screen again. She said that drink is blablabla… and I said it’s ok whatever it is I want to take that. But she keeps explaining about that drink. I said I want the drink I just show you on the screen. I want that. And she keeps talking like I’m stupid don’t know that drink isn’t coconut drink. I have to repeat that WHATEVER IT IS I WANT IT . And then she turn to me that I cannot talk to her that way and that she not going to take my order. I said ok anyone else taking orders ? She said no, she also said you cannot talking to me that way I will call security??? I asked to talk to their manager but she said manager not in til Friday . Beside her only one colleague who couldn’t say anything. What’s wrong with her ?...
Read moreI was in Starbucks Sillorgan with my two young children and it was quite unpleasant. We accidently spilt my son's hot choc. I ordered and paid for another one for him. Meanwhile a staff member who helped clear up the spillage snd saw my little boy's sad face offered to make us another hot choc. I thanked him but said i'd already ordered so he said he'd refund me. I really didn't expect a free replacement hot choc but what was so unpleasant was the manager's treatment of the staff member - he chastised him for even thinking of offering a replacement or refund quite loudly and publicly, while busily clearing around two other staff members preparing drinks never once looking up to see the staff member, or my son who thoight all this trouble was his fault. I said it was fine and the manager proceeded to give out kids hot chocs to people who ordered after me. Never ever going back there again. Or any starbucks if that's how their staff and customers...
Read moreVery superb place 👌. Their coffe and food is delicious. One should try their Frappuccino. Moca, Caramel, caffee vanilla, Java chip, strawberry creme, double chocolate creme all these Frappuccino are amazing. Their ice teas are also delicious and thier royal English breakfast tea latte and Iced chai tea latte are my favorite 😀. They also serve delicious hot breakfast one should try their Egg wrap and egg sandwich. They also have variety of egg offerings such as Mushroom egg bites and roasted pepper egg bites. For lunch their crispy grilled cheese sourdough, tamato and mozzarella focaccia and avocado spread are superb. They also have protein boxes for health conscious customers. Cheese trio protein box, Chickpeas & avocado protein box and cheese & fruit protein box are very tasty 😋. They also have oatmeals and Yogurt options. One must try cut oatmeal with blueberries and berry trio parfait. 😋 This is superb store to have delicious coffee...
Read more