Confusing visit. Walked in with my three young kids to get a table for lunch for us plus my husband that would arrive in minutes. Asked for "4 plus a high chair". Was told without hesitation by the man that greeted us that they "didn't do high chairs". Thought about leaving, phoned my husband to tell him to grab the travel highchair on the way out. Then, as we are sitting down, the man comes out with one saying that he found one. ??? He didn't provide menus as we sat. We flagged down a server who provided menus, including kids' menus with crayons. So "they don't do high chairs", but they're prepared to feed kids from their very own kids' menu? We ordered and then waited at least 30 minutes and then kindly told the server that the kids were starting to get antsy (screaming was imminent - hungry kids just can't sit still that long) and starving and we'd be forced to leave to get them some food if the ordered food didn't come soon. She checked on the food and it arrived 5 minutes later for a total wait of 35-40 minutes, even though we were one of about three total parties sat for lunch - there was hardly anyone there compared to how much seating there was. I'd hate to think how this place operates if they got up to capacity. The food was pretty decent, but probably anything would have tasted good since I was so hungry. I ordered "Tempura" fried fish, which was clearly just a normal fish and chips meal. Tempura is a very light thin coating with a whitish color and this coating was thick, gooey in places inside, yellow, and extremely salty. Not tempura, but good as far as fish and chips go. The pickled beet salad was really good. My husband said his BBQ pork sandwich was great. So the food is good, but they're just not operating with efficiency for some reason. Maybe something was going on in the kitchen that day -...
Ā Ā Ā Read moreWe arrived, a group of 5, and noticed the place was decidedly chilly. When we asked we discovered that the heating had broken down. We sat there in fleeces and jackets, and noted that the place was virtually empty, just us and another table at 10pm on a Friday evening. Who wants to eat and drink on a wet October evening in a place that is freezing cold? We raised this with the manager who placed a blow heater in our direction but it was entirely inneffectual. We spoke to the manager again when we asked for a bill, who informed us that there was nothing he could do, and he gave us a card for someone to call the next day. He then assured us that someone would call us - and we're still waiting. The cold ruined our night, we couldn't wait to get out of there. and the lack of followup on their part was equally disappointing. Frankly they should have closed until the heating was sorted to prevent bad publicity like this Judging by the small numbers in there, the lack of attention to basics like a warm restaurant and the inability to follow up on a complaint, I don't think this place will remain in business long. Food was OK, nothing special and service was...
Ā Ā Ā Read moreI am a bit confused about this place. We booked a table for 2 and were given a choice of tables. We showed the gentleman who greeted us our Covid certs but he did not ask for I.D.. Had we not insisted on showing them, I doubt we would have been asked. There was no real checks done to see Covid certs as far as we could see & we were close to the door. The main question being asked was " I presume you have the vaccine" to wish the answer was always yes. Staff did not wear their masks properly & did not cover their nose. On to the food. My wife has the 3 cheese flatbread which was nice but it was lacking in flavour. I had the fish spring roll which was delicious. For mains we had the sea trout & the chicken supreme with baby potatoes & both were absolutely fabulous. The flavours were amazing. The pub was pretty full & noisy & I could not fathom out why they needed the music blaring. People had to talk loudly to hear each other. The last thing was that the staff came around too often to check if everything was all right. We were asked the same question by 4 different waiting staff & we were only there for an...
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