Service is quite the joke, considering theyāre a cafe and hence fall under the category of a hospitality business. Table reservations for two are allocated for up to an hour each, which is fine for a cafe serving just coffee and pastries I guess, but not in their case since they serve hot food. Service is slow, restrained, inefficient and blatantly impolite. Following a delay in taking our order, the order took over 20 minutes to arrive at our table (all whilst the number of staff were more than the number of customers at the time, no exaggeration). So thatās nearly half an hour of the allocated time gone. Once we had finished eating, we asked for the dessert menu but were asked to vacate the table instead and told they had another booking. They never even brought us the dessert menu. Their shoddy service ate into our allocated table time and WE, as customers, had to bear the brunt of that. Appalling to say the least. They ought to either take hot food off their menu, or hire more efficient staff, or reconsider their business model, ācause right now theyāre just expecting to have their cake...
Ā Ā Ā Read moreI never leave reviews but my family and Iāve been getting takeaway coffee here for 2 years but in the last 6 months itās become very frustrating. Itās now ā¬4.70 for an oat flat white, which I understand with the increase in costs and the current situation for businesses but itās madness when thereās no consistency to the standard or quality of the coffee. It varies day to day and is evidently dependent on the barista therefore more often than not youāre getting a very poor coffee with very lackluster customer service. Also for a dairy flat white, which the frothed milk comes from an automated machine you would think the price would be worth it, unfortunately not so.
Also the staff rarely smile, lack enthusiasm and I rarely get a hi or how are you when ordering. This is not to say it is everyone as there are some lovely welcoming faces. Ultimately, a customer can never know the extent to whatās going on behind the scenes but Iāve given the place the benefit of the doubt for a while now but unfortunately the cost does not reflect...
Ā Ā Ā Read moreNice spot to get a good bite and coffee. I got the breakfast tacos. the fillings and toppings was really really good, but the corn tortillas turned out to be cold. If the tortillas had been warm enough I have to say it could be one of the best breakfast tacos I have had. This is coming from a guy who moved from california, having eaten some good breakfast tacos!
The coffee was a 3/5. I was recommended the Ethiopian for my syphon, but I donāt think Iāll get that blend again.
Got to say the spot is really cool, well laid out for seating and take away. But the staff that was serving us was a bit too cool for school, wish I wore my APC jumper maybe Iād be recommended a better blendš³š.
In fairness it is a really nice spot to check out. I have had my enough share coffees at happy out@ bulls island and was glad to have checked out this location,...
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