Insomnia Coffee Company Westside — Restaurant in Galway

5-Star Review for Ikbal – Outstanding Coffee Shop Manager

I had the pleasure of being served by Ikbal during my recent visits to the coffee shop, and I can confidently say he is one of the kindest and most helpful managers I’ve ever encountered. From the moment I walked in, he greeted me with genuine warmth and a welcoming attitude that instantly made the atmosphere feel more inviting.

What really stood out was Ikbals deep knowledge of the products. Whether it was coffee beans, brewing methods, or specialty drinks, he took the time to explain everything clearly and with enthusiasm. He didn’t just sell a cup of coffee—he offered an experience. I learned so much just by talking to him, and his passion for what he does is truly inspiring.

It’s rare to meet someone who combines professionalism, friendliness, and education all in one role. Ibrahim goes above and beyond to make sure customers not only enjoy their drinks but also feel valued and informed.

Highly recommend stopping by—not just for the great coffee, but for the outstanding service and wisdom Ibrahim brings to the...

Great coffee and relaxed atmosphere. Overall happy with their service and nice behaviour of...

Very relaxing and spacious place for a coffee.. A pleasant and welcome addition to...