MixGreens — Restaurant in Galway

Ok food (reason i'm giving more than 1 star) reasonably priced and clean. However the service I got was absolutely awful.

I got the full irish which you get a free tee/coffee with. Personally I can't have caffeine (medical reasons), therefore I asked for a decaf coffee. Yes I could just ask for a hot chocolate or something however i thought for something different would be nice. I made it very clear to the waitress atleast twice of my order at the till, which seemed ok so I sat and waited.

Fast forward 10 or 15 minutes later and she came with my cappuccino. I asked, to double check, if it's decaf to which she slowly said no. I then (again) explained i can't have caffeine and would like a decaf coffee instead. As she was taking it away she HUFFED as if it was all my fault. My friend noticed she wasn't writing anything down while ordering, and the restaurant was fair quite at the time (that said she did seem to be the only one behind the till.) God knows if I had another food intolerance.

Again a few minutes passed and this other waiter came with a cappuccino. I asked if its decaf which he said yes to (this turned out to be my friend's which I didnt know we got the same drink lol). A few seconds later the same lady came out with my coffee. I again questioned if it was decaf where she said yes.

At this point I gave it to my boyfriend as I felt couldn't trust them. After drinking it he said there's 100% caffeine in there (I definitely felt more awake after a few sips myself)

The waitress seemed to not give a toss about being there. What makes it angry is the way she dealt with the situation. I also work in hospitality (including being a barista at times), and I myself had times where I might make a mistake. However I'd always rectify them and show good customer service. She literally lied to me about what type of coffee it was and made me feel bad for asking to send it back. The manegers really have to give their employees a customer service crash course or something Great start to the day 😃

A few extra points: at first I ordered a mocha, however was charged €12 when the menu said €11.50. When I asked about this she said the mocha was an extra 50 cents. She never said that prior nor as far as I could tell it said on the menu. Also the food came before the drinks, which i thought was a bit weird as usually its the other way around. These weren't not that much of a deal however, just thought I'll point...

I dont usually give reviews unless they're really good or really bad but my experience here was unfortunately not a good one.

I ordered the Vegetable Curry and my friend ordered the Creamy Spinach Risotto. The Vegetable Curry barely had any sauce on it, the dish contained mostly rice instead of what it was advertised as.( Ironically the restaurant is called Mix Greens) It was nowhere near any curry I've ever had. The sauce tasted like the curry powder sauce you buy in the shop to mix with water. There were barely any vegetables, scattered sparingly throughout; a very unappetizing dish. I had to go up to the lady and ask her to put more sauce on my dish as I had a normal portion of rice but the sauce amount was not equivalent so it was very dry. I got the sauce on it although the lady seemed annoyed and didn't apologise about the lack of vegetable curry which I found to be unprofessional. Even after that the dish was hard to eat.. there were no vegetables in the sauce she put on it so I was literally eating rice with curry sauce on top by itself .. If I wasn't starving at the time, I would not have ate it. And as I said, the curry sauce was horribly watery.

The creamy spinach risotto was, according to my friend, nice at the beginning but as he kept eating it got too milky and creamy in his opinion (personal taste)

the cost of the food was not equivalent to the portion size for both dishes and the quality of the food. We paid about 10 euro for each dish.

So unfortunately we were both very disappointed overall...

Hopefully they improve their quality and demeanour but other than that, I wouldn't want to waste my...

I went here with my mother for dinner and they somehow managed to mess up every item. They left out several ingredients that were a part of her burger and failed to leave off the onions after she confirmed and asked for none twice. As for my order the salad was drenched in a sause that tasted strongly of coriander despite having none in it. As someone who hates and is allergic to coriander this was very concerning. I’m unsure how they managed to get a honey mustard to taste like soap. I also ordered a jasmine bubble tea. It didn’t taste of Jasmine tea in the slightest, it looked and tasted of a brown sugar tea to me. I had ordered it because I smelled very strong nice smelling jasmine tea by the counter and was looking forward to just that. I went back to confirm it was jasmine and was told it was. The boba was also a very strange texture, nothing like normal...