Etto Sushi — Restaurant in Florence

The older man who was working there was incredibly rude! First, we are tourists and don't speak Italian. We were trying to order off their tablet and had to take our time to translate. He got impatient and brought us a paper for ordering. There weren't any other people in there. After ordering he said we couldn't drink our own water we brought in. Every interaction we had with him he acted like we were a bother to him. I have never been treated so rudely in a restaurant before that we got up and walked out! I would never return...

Hello! I had dinner at your restaurant, as you were one of the few open on Sunday evenings. I want to mention the beauty of the restaurant, the pleasant music, and the wonderful staff. They even had a delivery robot! Everything was prepared very quickly, and the fish was perfect! They even gave me a fortune cookie. I read that tipping Japanese and Chinese people is offensive, so I was afraid to do so, but I absolutely loved this place! Forgive me if I'm...

Let me be BLUNT! NOT WORTH THE MONEY! A JAPANESE RESTAURANT operated by Chinese, make sense???NOTHING of JAPANESE AUTHENTICITY except the Robot which again made in china. We had a Horrible experience at this restaurant. The food was mediocre at best. Meat taste weird, the RAMEN NOODLES WERE TAKEN FROM CUP noodles. ABSOLUTE SCAM! servers are grumpy old couple. I would DEFINITELY NOT RECOMMEND this place to anyone....