Mezé Bistrot Monteverde — Restaurant in Rome

I went to this place the other day after lots of positive recommendations from friends who urged me to try the place and the food.

Location: It’s located in a residential area, a bit hidden and it is a bit difficult to get direct public transportation to the restaurant. Outside seating especially, the ones on the sidewalk are not comfortable at all to the extent you feel you will fall or flip at any time.

Ambiance & Atmosphere: Cozy nice place with very small tables especially those tables for two that makes it uncomfortable considering the size of serving dishes.

Food & Cuisine: apparently, it’s a mix of cuisines with majority of Mediterranean dishes. I only tried the Chicken Tajeen for two which was served with very small, tiny bowls of rice! The dishes were well presented and cooked well the way it should be. Taste is not that authentic and nothing special about the taste. Real Mediterranean cuisine dishes are usually prepared very well, ingredients are mixed & integrated with each other which enriches the taste and unfortunately this was not experienced in this place. Also, the chicken was over cooked to the extent that there are tiny bone crumbs in every bite which was irritating and makes you lose the joy of eating.

Service: It is a big red flag especially male waiters! Dishes were prepared in a reasonable time frame but obviously the 2 male waiters. They either lack the proper customer service required for their roles or simply we were not welcomed.

Will visit to try their Meze's sometimes...

Disappointing Attitude:

I found this restaurant while searching on google maps, so I decided to give it a shot. I arranged with 3 of my friends and visited the place. On our arrival, we met one of the staff who showed us to our table. Then, after 5 minutes we were served by a friendly staff, who went explaining to us about the dishes on the menu, and we placed our order. while we were sitting, a guy in bad manners and approached us shouting that we don't have a booking!!! We thought he was talking about some other table, but he pointing at us, and said why are you sitting without a booking. we explained that no one asked us about it and we were showed a place to sit and we ordered our food. The guy had bad manners and was unprofessional. He approached his staff and asked them to tell us to leave. We didn't argue nor resisted, and just simply left our table and walked away from this restaurant. I don't recommend this restaurant, and ask the manager to have more respect to his customers, it was not our fault to be seated, it was the mistake of his staff. He should have just served us and bypass all this shouting, misbehavior...

A bit pricey for what you get. We ordered 1 main dish and two appetizers, drank water, and paid 30 euros. The food we had was ok, and the falafels were actually quite good. Staff seemed a bit unorganized. We would have ordered dessert, but it was more than 20 minutes from the time we finished eating until we had any contact with our server. After asking for our bill, 10 more minutes went by before we decided to head to the front to pay. It was another 10 minutes before we made it out the door. Maybe it was just a tough night? At any rate,...